Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hydee Zuniga

Phoenix

Summary

Determined professional with a proven track record in customer service and team leadership at Sonic Drive-In. Skilled in conflict resolution and inventory management, consistently enhancing operational efficiency and guest satisfaction. Recognized for maintaining high-quality standards and effectively training staff in fast-paced environments. Committed to delivering exceptional results and fostering a collaborative team atmosphere.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Sonic Drive-In
Phoenix
01.2021 - Current
  • Supervised daily operations to ensure quality service and customer satisfaction.
  • Resolved customer complaints and provided solutions promptly.
  • Maintained cleanliness and organization of the service area consistently.
  • Maintained up-to-date knowledge of company products and services.
  • Resolved conflicts between team members in an effective manner.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Created reports on sales trends, inventory levels, and financial data.

Housekeeper

Marriott Canyon Villas
Phoenix
07.2023 - 01.2025
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Implemented efficient cleaning techniques to enhance productivity and guest satisfaction.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Utilized cleaning chemicals and equipment safely according to company standards.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Collaborated with team members to ensure timely completion of cleaning tasks.

Line Cook

Cracker Barrell Old Country Store
Phoenix
07.2021 - 02.2022
  • Prepared and cooked menu items according to established recipes and standards.
  • Maintained cleanliness and organization of kitchen workstations throughout shifts.
  • Assisted in training new staff on cooking procedures and safety protocols.
  • Operated kitchen equipment such as grills, fryers, and ovens efficiently.
  • Collaborated with team members to ensure timely meal service during peak hours.
  • Monitored food quality and freshness, discarding expired items as necessary.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Followed proper food handling methods and maintained correct temperature of food products.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.

Education

High School Diploma -

WestView High School
Avondale, AZ
07-2021

Skills

  • Customer service
  • Conflict resolution
  • Inventory management
  • Team leadership
  • Attention to detail
  • Quality assurance
  • Time management

Timeline

Housekeeper

Marriott Canyon Villas
07.2023 - 01.2025

Line Cook

Cracker Barrell Old Country Store
07.2021 - 02.2022

Assistant Manager

Sonic Drive-In
01.2021 - Current

High School Diploma -

WestView High School

Similar Profiles

CREATE PROFILE
Hydee Zuniga