Agshin Alizada
Account Manager
Waterloo,Ontario
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
10
10
years of professional experience
6
6
Certifications
3
3
Languages
Work History
Mobilist
TheMobileShop
Waterloo, ON
06.2022 - Current
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Met with clients, delivering presentations and educating on product and service features and offerings.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Reviewed customer service agreements for terms and conditions pricing and accuracy.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan.
Language Teacher
Bridge Academy
Baku, Azerbaijan
01.2020 - 11.2020
- Evaluated students' business abilities and grasp of English language, keeping appropriate records and preparing progress reports.
- Developed teaching materials to supplement standard curriculum, enhancing learning concepts and promoting student engagement.
- Explored and implemented innovative use of technology in language education.
- Introduced educational inclusion program and oversaw implementation.
- Developed adult education classes on Businesses and Mindset during accessible times.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Resolved problems, improved operations and provided exceptional service.
- Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations.
- Conferred with educators to identify current classroom concerns and diversify instructional strategies.
Sales and Marketing Business Consultant
Qala Group
Baku, Azerbaijan
10.2019 - 01.2020
- Collaborated with CEO to coordinate sales and marketing plans.
- Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.
- Initiated B2B contact with new, existing and potential customers to develop and maintain business relationships and further sales.
- Conducted trials and tests of marketing channels such as paid acquisition, social media and fresh content creation.
- Contacted customers and prospects to generate new business for IMIC projects to achieve company goals.
- Analyzed and reported social media and online marketing campaign results
- Used Google Ad words, analytics to analyze conversion rates across multiple digital channels.
Account Manager
Rogers
London, Ontario, Canada
09.2016 - 10.2019
- Collaborated with CEO to determine company goals and translate goals to individual clients needs.
- Trained clients on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Built strong relationships with customers through positive attitude and attentive response.
- Effectively managed 19 accounts concurrently to increase company revenue.
- Recognized, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Oversaw new business development and customer servicing.
- Listened attentively to client feedback and worked with product development team to introduce new services.
- Identified key entry points to enhance market penetration and effectively analyzed data increase profitability.
- Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
- Reinvented team interaction with prospective clients by developing innovative and creative sales pitch.
- Introduced new processes to improve account and market tracking for better data analysis.
Combat Engineer
Canadian Armed Forces
Waterloo , Ontario, Canada
01.2013 - 03.2018
- Developed lesson plans, instructional materials and written practice tests for Demolition and Bridging training courses.
- Effectively managed team of 16 personnel in mine-clearing operations, which resulted in zero injuries.
- Trained in use of tear gas, passive ordnance and explosives.
- Maintained 100% accountability of all assigned equipment worth more than $1,000,000.
- Operated multiple types of heavy equipment, including MSVS, SEV and LUVW to prepare roads, runways and bunkers.
- Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel.
- Performed quality control by creating rosters, spreadsheets and other documentation to identify total inventory.
- Directed logistical training procedures in accordance with military regulations.
- Created plans and communicated deadlines to ensure projects were completed on time.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Educated students on Search and Rescue applying variety of instructional techniques, including hands-on curriculum.
- Presented lectures and conducted discussions to increase students' knowledge and competence using visual aids such as graphs, charts and slides.
Education
Bachelor of Arts - Criminal Justice And Public Policy
University of Guelph
Canada 2015.09 - Current
Associate of Applied Science - Police Foundations
Conestoga College
Canada 2013.09 - 2015.04
Skills
Customer Service
undefinedCertification
Military St. John First Aid/CPR
Quote
Service to others is the rent you pay for your room here on earth.
Muhammad Ali
Timeline
Mobilist
TheMobileShop
06.2022 - Current
Certified English Teacher, TEFL Academy
08-2021
CanSell Standard Certification Program
08-2021
Language Teacher
Bridge Academy
01.2020 - 11.2020
Sales and Marketing Business Consultant
Qala Group
10.2019 - 01.2020
Canadian Armed Forces Certificate of Military Achievement
03-2018
Account Manager
Rogers
09.2016 - 10.2019
Canadian Armed Forces Second in Command Leadership
07-2016
Military St. John First Aid/CPR
03-2015
Canadian Armed Forces Safe Driver Award
12-2014
Combat Engineer
Canadian Armed Forces
01.2013 - 03.2018
Bachelor of Arts - Criminal Justice And Public Policy
University of Guelph
2015.09 - Current
Associate of Applied Science - Police Foundations
Conestoga College
2013.09 - 2015.04
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