Ian Rusk
Prescott Valley
Summary
Personable Shoe Sales Associate possessing excellent communication, multitasking and organizational skills. Offering 5+ year background assisting customers in selecting footwear according to preferred styles, sizes and colors. Customer-oriented individual with expertise in cash handling and customer service.
Overview
11
11
years of professional experience
Work History
Deli Clerk
Sprouts Farmers Market Inc.
05.2022 - 05.2025
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Associate
The Yellow Post
06.2020 - 04.2022
- Used in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Associate
A Snails Pace Running Shop
03.2019 - 04.2020
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Paid attention to detail while completing assignments.
Associate
Village Runner
01.2014 - 06.2018
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Bachelor of Arts - English
Arizona State University
Tempe, AZ06-2026
Bachelor of Arts - English
California State Polytechnic University, Humboldt
Arcata, CA01-2023
Bachelor of Arts - English
California State University, Los Angeles
Los Angeles, CA05-2021
Associate of Arts - English
Fullerton College
Fullerton, CA05-2020
Skills
- Cooking
- Register operations
- Shrink control
- Effective customer communication
Timeline
Deli Clerk
Sprouts Farmers Market Inc.
05.2022 - 05.2025
Associate
The Yellow Post
06.2020 - 04.2022
Associate
A Snails Pace Running Shop
03.2019 - 04.2020
Associate
Village Runner
01.2014 - 06.2018
Bachelor of Arts - English
Arizona State University
Bachelor of Arts - English
California State Polytechnic University, Humboldt
Bachelor of Arts - English
California State University, Los Angeles
Associate of Arts - English
Fullerton College
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