IFEYINWA JESSICA IFEDI
Abu Dhabi
Summary
High-achieving Senior Sales Associate with multiply awards and certificate, successful at consistently meeting or exceeding sales targets. Personable and persuasive with exceptional sales prowess and effective communication skills. Assesses customer needs and delivers individualized recommendations to foster satisfaction.
Overview
8
8
years of professional experience
Work History
Senior Sales Associate
Aldo
02.2019 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Customer Service Representative
Azar Al Mahaba Service LLC
05.2018 - 12.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Administrative Assistant
Ode Ogogo Foundation
10.2015 - 02.2018
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
No Degree - Professional Course
Project Management & Customer Relations
Nigeria10.2016
Bachelor of Science -
Madonna University Okija
Nigeria08.2015
Skills
- Leadership & Excellent Communication
- Project Management
- Product Knowledge & Negotiation Skills
- Customer Service & Retention
- Market Understanding
- Decision Making, Training and Development
- Team Collaboration and Relationship Building
Timeline
Senior Sales Associate
Aldo
02.2019 - Current
Customer Service Representative
Azar Al Mahaba Service LLC
05.2018 - 12.2018
Administrative Assistant
Ode Ogogo Foundation
10.2015 - 02.2018
No Degree - Professional Course
Project Management & Customer Relations
Bachelor of Science -
Madonna University Okija
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