İlgara Mammadova
Azerbaijan Baku
Summary
Results-driven event professional with 5 years of experience in operations management. Skilled in leading cross-functional teams and consistently achieving targets within deadlines. Known for outstanding teamwork, leadership skills, and a calm, solutions-oriented approach to overcoming challenges.
A sociable and positive individual with a strong track record in operational efficiency and excellence, even in fast-paced, high-pressure environments.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
Work History
Food & Beverage Supervisor
Formula 1 Azerbaijan Grand Prix 2024, Fan Zone
08.2024 - 09.2024
- Recruit, select, and train F&B staff for optimal team performance.
- Supervise and schedule staff shifts to ensure smooth operations.
- Ensure customer satisfaction and addressed complaints promptly.
- Manage internal staff conflicts and maintained a positive work environment.
- Manage inventory, ordering supplies to prevent shortages.
- Create and maintain accurate operational records and reports.
Coffeeshop Manager
BLC Distribution, GYD Airport
05.2024 - 08.2024
- Oversee daily operations of the coffeeshop to ensure smooth and efficient service.
- Ensure exceptional customer service and promptly addressed complaints.
- Manage inventory levels, placing orders to maintain necessary supplies.
- Recruit, train, and supervise staff, creating and managing work schedules.
- Resolve customer issues and maintain a positive environment.
- Prepare regular reports to upper management for operational oversight.
Food & Beverage Supervisor
Formula 1 Azerbaijan Grand Prix 2023, Fan Zone
03.2023 - 04.2023
Coffeeshop Manager
New Zeon, AVL
12.2022 - 12.2023
- Monitor staff performance, provide feedback, and conduct regular meetings to communicate updates and expectations.
- Collaborate with management to align team efforts with business goals and ensure efficient operations.
- Create and manage staff schedules, ensuring optimal coverage and smooth workflow.
- Handle customer inquiries and complaints, ensuring prompt resolution and high satisfaction.
- Manage inventory, place orders, and maintain equipment to support daily operations.
- Ensure compliance with health, safety, and hygiene regulations.
- Maintain accurate records of sales, attendance, and operational performance.
Assistant to Doctor
Baku Medical Center
12.2021 - 05.2022
- Assess patient health problems and develop individualized care plans.
- Administer medications and treatments, ensuring accurate medical records.
- Monitor patient progress, reporting any changes to physicians.
- Educate patients and families on health conditions and care plans.
- Collaborate with healthcare professionals to provide comprehensive care.
- Assist in surgeries and other medical procedures as needed.
Cashier Consultant
Sinteks MMC
12.2020 - 10.2021
- Handle customer transactions accurately and efficiently, including cash, credit, and debit payments.
- Provide excellent customer service by addressing inquiries and offering product recommendations.
- Maintain cleanliness and organization of the cashier area to ensure a pleasant shopping experience.
- Operate the cash register, ensuring accurate handling of all transactions.
- Assist customers with product information and resolved any issues promptly.
Administrator
Entree MMC
10.2019 - 10.2020
Food & Beverage Supervisor
Formula 1 Azerbaijan Grand Prix 2018, Fan Zone
05.2018 - 08.2018
Education
I.M. Sechenov First Moscow State Medical University
The Faculty Of Medicine 09.2016 - 07.2022
Skills
- Team Management
- Communication Management
- Inventory Management
- Priority & Time Management
- Stress Management
- Reporting Management
- Problem Identification & Solving skills
- Organizational skills
PROFESSIONAL SKILLS
- Experience in forward-planning
- MS Office (Word, Excel, PowerPoint)
- Slack
- Teams
- WPS Office
- SharePoint
- "1C"
- Clopos
COMPUTER SKILLS
Language skills
Azerbaijani
Proficient
C2
Russian
Proficient
C2
English
Intermediate
B1
German
Advanced
C1
Turkish
Proficient
C2
Activities & Hobbies
- Learning foreign languages
- Traveling
- Dancing
- Music
- Meditation
- Psychology
Timeline
Food & Beverage Supervisor
Formula 1 Azerbaijan Grand Prix 2024, Fan Zone
08.2024 - 09.2024
Coffeeshop Manager
BLC Distribution, GYD Airport
05.2024 - 08.2024
Food & Beverage Supervisor
Formula 1 Azerbaijan Grand Prix 2023, Fan Zone
03.2023 - 04.2023
Coffeeshop Manager
New Zeon, AVL
12.2022 - 12.2023
Assistant to Doctor
Baku Medical Center
12.2021 - 05.2022
Cashier Consultant
Sinteks MMC
12.2020 - 10.2021
Administrator
Entree MMC
10.2019 - 10.2020
Food & Beverage Supervisor
Formula 1 Azerbaijan Grand Prix 2018, Fan Zone
05.2018 - 08.2018
I.M. Sechenov First Moscow State Medical University
09.2016 - 07.2022
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