Summary
Work History
Education
Skills
Languages
Hobbies
Timeline
Manager
İlham İsayev

İlham İsayev

Summary

Proven to elevate service standards at Baku Marriott Boulevard Hotel, I am a dedicated professional with a strong work ethic and exceptional guest relations skills. Leveraging reliability and a knack for exceeding expectations, I have significantly contributed to team morale and operational efficiency. My experience is complemented by a history of volunteering at prestigious events, enhancing my customer relations expertise.

Work History

Bell Person

Baku Marriott Boulevard Hotel
11.2023 - Current

Boosted team morale through active participation in departmental meetings and training sessions aimed at enhancing job performance levels

Exceeded expectations in fulfilling additional duties as assigned during peak periods or staffing shortages.

Assisted guests with transportation arrangements, ensuring timely arrival at their destinations.

Completed daily logs of tasks performed, maintaining accurate records for management review.

Streamlined bell service operations through regular maintenance of luggage carts and storage areas.

Volunteer

Formula 1
06.2022 - 06.2022
  • Used strong interpersonal communication skills to convey information to others.
  • Ensured guest satisfaction with prompt assistance in navigating the venue or addressing concerns regarding their tickets.

Volunteer

Asan Service
07.2020 - 09.2020
  • Worked in team environment to maintain high levels of productivity.
  • Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.

Volunteer

Heydar Aliyev Center
01.2020 - 03.2020

Education

MBA - MBA

Azerbaijan State University of Economics
Baku, Azerbaijan
04.2001 -

Bachelor of Arts - Teaching English As A Second Language

Azerbaijan University of Languanges
Baku, Azerbaijan
04.2001 -

Skills

Guest Relations

Languages

Azerbaijani
Native language
English
Upper intermediate
B2
Turkish
Advanced
C1

Hobbies

I enjoy playing chess and studying the myths of various cultures.

Timeline

Bell Person

Baku Marriott Boulevard Hotel
11.2023 - Current

Volunteer

Formula 1
06.2022 - 06.2022

Volunteer

Asan Service
07.2020 - 09.2020

Volunteer

Heydar Aliyev Center
01.2020 - 03.2020

MBA - MBA

Azerbaijan State University of Economics
04.2001 -

Bachelor of Arts - Teaching English As A Second Language

Azerbaijan University of Languanges
04.2001 -
İlham İsayev