Dunyamali İsmayilov
Baku
Summary
Dedicated hospitality professional with a strong focus on customer service, communication, and attention to detail. Proven ability to create memorable guest experiences and foster team collaboration.
Overview
9
9
years of professional experience
Work History
Hotel Guide
Summer Tour / Join Up
Antalya, Turkey
04.2023 - 11.2025
- Guided groups through scenic routes, ensuring safety and engagement.
- Coordinated logistics for daily tours and special events efficiently.
- Developed engaging narratives to captivate diverse audiences during tours.
- Collaborated with team members to improve tour operations and guest satisfaction.
Hotel Guide
Summer Tour
Antalya, Turkey
05.2017 - 10.2022
- Coordinated logistics for daily tours and special events efficiently.
- Assisted guests with inquiries and provided exceptional customer service.
- Developed engaging narratives to captivate diverse audiences during tours.
- Answered questions from visitors regarding admission prices, hours, events.
- Explained exhibits in a clear, concise manner to ensure understanding by all visitors.
- Gathered and maintained requisite equipment for each tour.
Education
Bachelor of Science - Faculty of Tourism And Hotel Management
Azerbaijan Tourism And Managment University
Azerbaijan, Baku05.2014
Skills
- Customer service
- Tour planning
- Event coordination
- Problem solving
- Effective communication
- Team collaboration
- Information sharing
- Travel logistics
- Adaptability
Languages
English
Intermediate (B1)
B1
Russian
Proficient (C2)
C2
Turkish
Advanced (C1)
C1
Timeline
Hotel Guide
Summer Tour / Join Up
04.2023 - 11.2025
Hotel Guide
Summer Tour
05.2017 - 10.2022
Bachelor of Science - Faculty of Tourism And Hotel Management
Azerbaijan Tourism And Managment University