Iliana Cornejo
Vail,AZ
Summary
Catering Server with proven skills in preparing foods, condiments, silverware and supplies for events with up to 800 guests. Highly efficient and driven with focused and attentive nature. Experience running food, passing trays and explaining menus and dishes.
Enthusiastic Fulfillment Associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking, and reliable with great interpersonal skills. Experienced in filling orders in fast-paced warehouse environments. Knowledgeable about shipping, receiving and tracking procedures. Skilled in operating pallet jacks and frequency scanners.
Devoted Merchandiser knowledgeable about products and eye-catching display strategies. Organized, hardworking and focused on driving sales through optimized merchandising. Proven success in planning and multitasking to accomplish challenging targets.
Overview
5
5
years of professional experience
Work History
Student Union Catering Server
Student Union University Of Arizona
09.2023 - Current
- Enhanced guest experience by providing exceptional service during catered events.
- Reduced wait times for guests by efficiently managing multiple food stations simultaneously.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
- Increased customer satisfaction by addressing dietary restrictions and providing alternative options when needed.
- Assisted in event setup and teardown, ensuring smooth transition between functions.
- Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
- Contributed to team success by cross-training in various roles such as bartender, server assistant, or line cook when necessary.
Fulfillment Associate
Amazon
08.2020 - 12.2023
- Operated pallet jacks to safely transport and manage materials to and from warehouse.
- Followed procedures at all times for personal and team safety.
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Cross-trained new associates on picking and filling orders for warehouse products.
- Picked and packed order items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Merchandise
Walt Disney Company
01.2023 - 06.2023
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Greeted, serviced and thanked all customers.
- Built end caps and aisle displays to highlight products and support latest promotions.
- Updated signage and price tags to reflect current sales.
Customer Service Cashier
Cinemark Theaters
06.2019 - 03.2020
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Counted money in drawers at beginning and end of each shift.
- Operated cash register to record transactions accurately and efficiently.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Education
Associates - Business Communications
Pima Community College
Tucson, AZ09.2023
High School Diploma -
Empire High School
Tucson, AZ05.2019
Skills
- Inventory Recordkeeping
- Payment Processing
- Customer Relationships
- Problem-Solving
- Friendly and Enthusiastic
- Guest Service
- Beverage Service
- Safe Food Handling
- Food running skills
Affiliations
Chicanos Por La Causa- Housing Department Volunteer
Assisted with annual dinners and holiday distributions
Timeline
Student Union Catering Server
Student Union University Of Arizona
09.2023 - Current
Merchandise
Walt Disney Company
01.2023 - 06.2023
Fulfillment Associate
Amazon
08.2020 - 12.2023
Customer Service Cashier
Cinemark Theaters
06.2019 - 03.2020
Associates - Business Communications
Pima Community College
High School Diploma -
Empire High School
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