Ilkin Karimli
Baku
Summary
Results-driven IT Product Manager with expertise in building and scaling digital products that address business needs. Collaborates with cross-functional teams to align technical execution with business objectives. Manages the product lifecycle from validation to growth, prioritizing features based on user value. Delivers measurable, scalable solutions while ensuring timely execution in Agile environments.
Overview
5
5
years of professional experience
Work History
IT Product Manager
NEON IT
01.2021 - 01.2024
- Owned and managed the full product lifecycle across multiple client projects, from requirements gathering to delivery and post-launch optimization
- Prioritized product backlogs and roadmaps based on business value, client needs, and technical feasibility
- Translated client and business requirements into clear product specifications, user stories, and acceptance criteria
- Managed simultaneous client engagements, ensuring clear communication, alignment, and timely delivery
- Coordinated cross-functional teams (development, design, QA) to ensure high-quality product delivery
- Monitored product progress, risks, and dependencies, proactively addressing issues and blockers
- Ensured product outcomes aligned with client expectations, business goals, and technical constraints
- Collected feedback from clients and users to continuously improve product functionality and experience
- Successfully managed and delivered multiple client products in parallel while maintaining high quality and deadlines
- Acted as the primary point of contact between clients, business stakeholders, and technical teams
- Facilitated effective communication to resolve conflicts, misunderstandings, and changing requirements
- Resolved complex client communication challenges, significantly improving trust and long-term cooperation
- Increased client satisfaction by improving transparency, clarity, and consistency in product communication
- Reduced delivery risks and rework by improving requirement definition and stakeholder alignment
- Re-engaged and brought back previously disengaged or dissatisfied clients through effective negotiation and expectation management
- Strengthened client relationships, leading to repeat business and extended project scopes
- Improved collaboration between technical and non-technical stakeholders, accelerating decision-making
- Contributed to higher product adoption and client retention through continuous feedback and iteration
IT Specialist
NEON Agency
01.2019 - 01.2021
- Administered, maintained, and supported IT systems, hardware, software, and networks to ensure stable and secure operations
- Installed, configured, and updated operating systems, applications, and enterprise software
- Monitored system performance, identified issues, and implemented preventive and corrective solutions
- Provided technical support to users, troubleshooting hardware, software, and network-related problems
- Improved system stability and uptime by proactively monitoring infrastructure and resolving issues before escalation
- Reduced incident resolution time by optimizing troubleshooting processes and user support workflows
- Successfully implemented system updates and upgrades with zero or minimal downtime
- Strengthened data security by improving backup, recovery, and access control procedures
- Streamlined IT support operations, increasing end-user satisfaction and reducing repeated issues
- Played a key role in deploying new hardware and software across the organization on schedule
Education
Master - Information Technologies and Systems Engineering
Baku State University
Baku, Azerbaijan01-2024
Bachelor - Computer Science
Baku State University
Baku, Azerbaijan01-2022
Bachelor - Computer Science
Holon Institute of Technologies
Holon, Israel01-2022
Skills
- Product lifecycle management
- Product vision
- Roadmap
- And prioritization
- Requirements gathering and analysis
- User stories & acceptance criteria
- Backlog management
- MVP definition and validation
- Data-driven decision making
- Agile / Scrum / Kanban methodologies
- Sprint planning
- Reviews
- And retrospectives
- Product Owner collaboration
- Cross-functional team coordination
- Release planning and delivery management
- HTML & CSS
- Javascript
- Python
- SQL
- Git
- Understanding of software development lifecycle (SDLC)
- Web and mobile product development
- API and system integration fundamentals
- Risk management
- Teamwork and collaboration
Languages
- English, Fluent
- Russian, Fluent
- Azerbaijan, Fluent
Affiliations
Museum of Modern Art in Baku WEB Development and IT Product management
Timeline
IT Product Manager
NEON IT
01.2021 - 01.2024
IT Specialist
NEON Agency
01.2019 - 01.2021
Master - Information Technologies and Systems Engineering
Baku State University
Bachelor - Computer Science
Baku State University
Bachelor - Computer Science
Holon Institute of Technologies