Ilkin Pashayev
Baku
Summary
Dynamic Senior Specialist at Yelo Bank ASC with a proven track record in strategic planning and project management. Expert in data analysis and workflow optimization, driving market growth and enhancing operational efficiency. Adept at delivering impactful presentations and fostering teamwork to achieve organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CRM Analyst
AFB Bank
Baku, Azerbaijan
07.2025 - Current
- Analyzed customer data to identify trends and improve engagement strategies.
- Developed and maintained CRM dashboards to monitor key performance indicators.
- Collaborated with marketing teams to optimize campaign targeting based on CRM insights.
- Conducted training sessions for staff on effective CRM utilization and best practices.
Senior Specialist
Yelo Bank ASC
Baku, Baku
10.2019 - 06.2025
- Assessed key metrics to drive market growth and devise process improvements.
- Identified areas requiring improvement, implementing new workflows to reduce task micromanagement.
- Delivered in-depth, informative presentations to expose individuals to solutions and services.
- Developed, maintained, and implemented strategic plans for projects.
- Worked closely with human resources to support employee management and organizational planning.
- Coordinated with other departments to ensure successful completion of projects.
- Reported information and presented to business leaders for decision-making, solutions, and improvements.
Accountant
City Service Company MMC
Baku
11.2016 - 07.2019
- Created journal entries accurately and timely for month end close processes.
- Oversaw full accounting cycle and prepared applicable financial statements.
- Liaised with auditors to complete annual audits and maintain compliance with local, state and federal requirements.
- Supported efficient accounting operations with high-quality administrative support.
- Maximized tax refunds by striving to obtain taxable income, deductible expenses and allowance details.
- Monitored cash flows and prepared weekly cash projections.
- Coordinated project materials and schedules, facilitated communication and prepared reports.
- Presented audit results to management teams, delivering information in non-technical terms for easy understanding.
Education
BBA - General Economy
UNEC
Baku06-2015
Skills
- Project management
- Strategic planning
- Data analysis
- Financial reporting
- Regulatory compliance
- Workflow optimization
- Teamwork
- Marketing strategy
- Problem-solving abilities
- Analytical skills
Affiliations
- Passionate about continuous learning through reading books, watching movies, and conducting research to stay updated with industry trends.
- Dedicated to self-improvement and professional growth, regularly engaging in research and exploration of new ideas relevant to my work.
- Enthusiastic about expanding knowledge through diverse sources, including literature, films, and ongoing personal and professional development.
Certification
- SQL Fundamentals
- Excel Basics
Languages
Azerbaijan
First Language
English
Upper Intermediate (B2)
B2
Russian
Intermediate (B1)
B1
Timeline
CRM Analyst
AFB Bank
07.2025 - Current
Senior Specialist
Yelo Bank ASC
10.2019 - 06.2025
Accountant
City Service Company MMC
11.2016 - 07.2019
BBA - General Economy
UNEC
Education and Training
other