ILLAGALE OCHOA
Tucson,AZ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a full-time position, ready to help team achieve company goals, with great problem solving and analytical skills.
Overview
15
15
years of professional experience
Work History
(Temp) Housing Specialist I
A&M- City Of Tucson
05.2024 - Current
- Provide accurate information to clients, regarding their case or updates using Elite software.
- Break-down of case files while make sure all correct documents are moved to new file.
- Worked on EOP files while making sure to follow process and procedure.
- Attended and Interacted with clients during the " Voucher Briefing Process ".
- Observed Triage process with Case Manager and Client to learn Interaction.
- Covered for front desk answering approximately 30 calls, interaction with clients, emails, and checking the mail.
(Temp) Office Clerk
A&M- City Of Tucson
01.2024 - 04.2024
- Answer incoming calls, update/close work orders in Navaline software, distribute City Mail
- Attention to detail: Conducted data entry tasks with accuracy and precision in a fast-paced environment
- Finished assigned projects in a timely manner.
Accounting Specialist II
VincentBenjamin
01.2018 - 11.2022
- Create invoices in large volume for commercial vendors
- Manually update OTM Spreadsheet daily with approximately 300 entries using Oracle Cloud software
- Assist customers with various billing inquiries and issues, utilized problem solving skills
- Managed inventory and corresponded with stores via email
- Processed product returns and issued credits for cancellation
- Utilized advanced accounting software and tools to streamline processes and improve efficiency.
Administrative/Accounting
M&J Renovation LLC.
01.2010 - 08.2018
- Answered all incoming calls
- Managed Various accounting task (AP/AR, Payroll, Reconciliation)
- Assisted with assessments, contracts and proposals
- Excellent multitasking skills, prioritizing tasks to meet deadlines in a fast-paced environment
- Communicated with about 5 vendors daily.
Accounting Specialist
Tohono O'odham Nation - Solid Waste
08.2013 - 12.2017
- Managed Accounts Payable and Accounts Receivable, ensuring accuracy and timelines of payments
- Maintain customers' accounts and recognized for constantly exceeding deadlines
- Produced and processed invoices for commercial and residential customers
- Managed leave accruals, prepared payroll for 30 employees using Time Force software
- Assisted and prepared quotes for commercial projects (Demos, Road repair, Pads, etc.)
Administrative Assistant
Tohono O'odham Nation- TERO
11.2011 - 08.2013
- Answered approximately 50 calls daily, transferred calls to appropriate patrons
- Assisted with client screening and potential applicants for interviews
- Handled all new hires and temporary employment paperwork
- Coordinated orientation for all new employees and contractors
- Maintained all office supplies and vendors.
Education
Building Inspector -
Mesa Community College
Mesa, AZ08.2020
Skills
- Administrative/Purchasing
- Detail-oriented
- Excellent communication and analytical skills
- Organized and customer service
- Dependable, eager to rise above and beyond expectations, timely and accurate
- Knowledgeable in Commercial Residential Construction
- Software Savvy: QuickBooks, Oracle, Intact, MAS, Excel, and Proprietary systems
- Time Management and Efficient
Additional Information
Horse Shoe Ranch Community, Chukut Kuk District, 03/01/2018, Present
Personal Information
Title: Housing Specialist I
Timeline
(Temp) Housing Specialist I
A&M- City Of Tucson
05.2024 - Current
(Temp) Office Clerk
A&M- City Of Tucson
01.2024 - 04.2024
Accounting Specialist II
VincentBenjamin
01.2018 - 11.2022
Accounting Specialist
Tohono O'odham Nation - Solid Waste
08.2013 - 12.2017
Administrative Assistant
Tohono O'odham Nation- TERO
11.2011 - 08.2013
Administrative/Accounting
M&J Renovation LLC.
01.2010 - 08.2018
Building Inspector -
Mesa Community College
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