Ilse Acuna
Avondale
Summary
Proven team leader with a track record of enhancing customer satisfaction at Cardenas Markets through exceptional service and efficient problem resolution. Skilled in cash handling and POS systems, demonstrating reliability and empathy in high-pressure environments. Excelled in maintaining accurate financial records at Chedraui Usa Inc, significantly reducing reporting errors.
Overview
12
12
years of professional experience
Work History
Self Checkout Host and Cashier
Cardenas Markets
11.2024 - Current
- Engaged with customers and offered assistance upon entry into store.
- Assisted customers with self-checkout machine operations.
- Handled escalated customer issues professionally, working diligently to find solutions that satisfied both parties involved.
- Maintained a secure shopping environment with vigilant monitoring of self-checkout area and prompt intervention in case of theft attempts.
Bookkeeper
Chedraui Usa Inc
10.2014 - 10.2024
- Maintained and processed invoices, deposits, and money logs.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
Overnight Cleaning Crew Member at a School
Avg Enterprise Inc
01.2013 - 09.2013
Education
GED -
North High School
Phoenix, AZ05.2011
Skills
- Patience and empathy
- Reliability and punctuality
- Cash handling expertise
- POS system
- Teamwork
- Customer service
- Time management
- Reliable and responsible
- Team leadership
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Self Checkout Host and Cashier
Cardenas Markets
11.2024 - Current
Bookkeeper
Chedraui Usa Inc
10.2014 - 10.2024
Overnight Cleaning Crew Member at a School
Avg Enterprise Inc
01.2013 - 09.2013
GED -
North High School
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