Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Head of Labor Relations and HR Operations -
"Bazarstore" LLC \ "Azersun Holding" LLC
01.2023 - Current
Managed payroll processing, benefits administration and other related HR functions.
Monitored budgets related to HR operations including staffing costs, compensation packages.
Created and implemented employee retention strategies.
Developed employee orientation and training programs for new hires.
Developed and implemented human resources policies and procedures.
Reviewed job descriptions to ensure accuracy of position responsibilities.
Monitored the implementation of action plans developed through the Performance Management system.
Managed recruitment process including sourcing of candidates, interviewing and selection of staff.
Managed employee benefits and compensation packages.
Developed and updated HR policies and procedures manuals, ensuring alignment with best practices and legal requirements.
Head of HR Operations -
"Bazarstore" LLC \ "Azersun Holding" LLC
01.2019 - 01.2023
Senior HR Specialist -
"Bazarstore" LLC \ "Azersun Holding" LLC
01.2017 - 01.2019
HR Specialist -
"Bazarstore" LLC \ "Azersun Holding" LLC
04.2014 - 01.2017
Junior HR Specialist -
"Azersun Holding" LLC
06.2013 - 04.2014
Education
Bachelor of Science - Business Administration And Management
Azerbaijan State Economic University
2007-2011
Skills
Performance appraisals
Workforce planning
HR budgeting
HR policies development
Labor relations
Employee relations
Job analysis
Salary benchmarking
HR technology
Recruitment strategies
Internal communications
Flexible work arrangements
Organizational culture
Talent management
Leadership
Strategic planning
Employee training
Critical thinking
References
References available upon request.
Languages
Azerbaijan
First Language
English
Upper Intermediate (B2)
B2
Russian
Intermediate (B1)
B1
Certification
Inspiring and Motivating Individuals / University of Michigan
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA