Infinity Thomas
Phoenix
Summary
Detail-oriented professional skilled in customer service, team collaboration, and inventory management. Known for effectively training new staff and implementing operational strategies that enhance store efficiency.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Dollar General
Hammond
08.2025 - 01.2026
- Managed inventory levels and organized stock for efficient access.
- Assisted in daily operations to ensure smooth store functionality.
- Trained new employees on store policies and customer service standards.
- Monitored cash register operations and ensured accurate transactions.
- Communicated with customers to address inquiries and enhance satisfaction.
- Helped implement promotional displays to attract customer attention.
Assistant Manager
Family Dollar
Gretna
08.2024 - 01.2025
- Assisted in daily operations to ensure smooth store functionality.
- Managed inventory levels and organized stock for efficient access.
- Trained new employees on store policies and customer service standards.
- Supported the team in maintaining a clean and safe shopping environment.
- Communicated with customers to address inquiries and enhance satisfaction.
- Monitored cash register operations and ensured accurate transactions.
Maintenance Groundskeeper
City Heights Garden Lane
Gretna
12.2022 - 01.2025
- Maintained landscaping by mowing, edging, and trimming grass and plants.
- Operated power tools and equipment for efficient grounds maintenance.
- Inspected grounds daily for cleanliness and repair needs.
- Cleared debris from walkways, parking lots, and garden beds regularly.
- Monitored irrigation systems to ensure proper water distribution.
- Collaborated with team members to complete seasonal landscaping projects.
- Ensured safety protocols were followed during maintenance activities.
Gate agent
GAT Airline Ground Support
New Orleans
12.2021 - 12.2022
- Checked passenger identification and travel documents for compliance.
- Assisted passengers with check-in procedures and baggage handling.
- Coordinated boarding processes to ensure timely departures.
- Communicated flight information clearly to passengers and crew members.
- Resolved passenger inquiries and issues with professionalism and care.
- Monitored baggage loading procedures to maintain safety standards.
Cashier
Walmart
New Orleans
08.2019 - 12.2021
- Processed customer transactions using point-of-sale systems efficiently.
- Maintained a clean and organized checkout area for customer convenience.
- Assisted customers with product inquiries and returns professionally.
- Handled cash, credit, and gift card payments accurately.
- Collaborated with team members to ensure smooth store operations.
- Promoted loyalty programs to enhance customer engagement and retention.
- Monitored inventory levels at checkout to prevent stock shortages.
Education
High School Diploma -
Grace King High School
Metairie, LA05-2018
Skills
- Inventory management
- Employee training
- Cash handling
- Stock organization
- Customer service
- Team collaboration
- Time management
- Attention to detail
- Adaptability
- Effective communication
- Problem solving
- Financial management
- Workload management
- Budget assistance
- Coaching and mentoring
- Customer service and satisfaction
Timeline
Assistant Manager
Dollar General
08.2025 - 01.2026
Assistant Manager
Family Dollar
08.2024 - 01.2025
Maintenance Groundskeeper
City Heights Garden Lane
12.2022 - 01.2025
Gate agent
GAT Airline Ground Support
12.2021 - 12.2022
Cashier
Walmart
08.2019 - 12.2021
High School Diploma -
Grace King High School