IRLANDA OROZCO
Moonlight Graden Apartments
Mesa
1
Language
9
years of professional experience
Diligent receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Work History
Receptionist
3 Years 5 Months- Coordinated maintenance requests, improving response times and resident satisfaction.
- Developed and maintained organized filing systems for resident records and correspondence.
- Corresponded with clients through email, telephone, or postal mail.
Scheduling Coordinator
5 Years 1 Month- Scheduled patients for follow up appointments and updated patient files
- Opened and closed office at beginning and end of day
- Demonstrated proficiencies in telephone, E-mail, fax and front-desk reception within a high-volume environment
- Answered and managed incoming calls and emails
Education
High School Diploma
Skills
Customer Service
Teamwork and Collaboration
Staff Training
Multi-line telephone skills
Payment processing
Computer proficiency
Patient scheduling
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Moonlight Graden Apartments
10.2020 - 03.2024Read More
Scheduling Coordinator
Mission City Orthodontics
08.2015 - 09.2020Read More
Lakeview Charter High School
High School Diploma
Read More