Irma Ficken
Phoenix
Summary
Proven Branch Buyer and Counter Sales Associate at White Cap, adept in purchase order management and relationship building. Excelled in reducing procurement costs and enhancing store revenue through strategic sourcing and effective upselling. Demonstrated purchasing expertise and sales acumen, ensuring timely product delivery and positive customer experiences.
Overview
9
9
years of professional experience
Work History
Branch Buyer
White Cap Construction Supply Inc.
01.2024 - 02.2025
- Built long-term supplier relationships with vendors to establish quality and competitive pricing.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
- Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
- Maintained complete documentation and records of all purchasing activities.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
Counter Sales Associate
White Cap
04.2016 - 01.2024
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Maintained a clean and visually appealing sales floor, contributing to an inviting shopping environment.
- Enhanced store revenue by effectively upselling and cross-selling products to customers.
- Reduced wait times for customers, expediting the checkout process through efficient register operation.
- Assisted in training new hires on store policies, procedures, and best practices for counter sales success.
Education
High School Diploma -
South Mountain High Shcool
Phoenix01-1989
Skills
- Purchase order management
- Relationship building
- Multi-tasking strength
- Materials sourcing
- Inventory monitoring
- Purchasing expertise
- Purchasing strategies
- Sales experience
Languages
Spanish
Native or Bilingual
Timeline
Branch Buyer
White Cap Construction Supply Inc.
01.2024 - 02.2025
Counter Sales Associate
White Cap
04.2016 - 01.2024
High School Diploma -
South Mountain High Shcool
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