Isaac Amador
Surprise
Summary
Proactive and adaptable leader with a strong focus on safety and efficiency. Experienced in managing cross-functional teams, driving process improvements, and mentoring personnel to achieve operational excellence.
Overview
16
16
years of professional experience
Work History
Assistant Flight Chief
USAF
Luke AFB, AZ
10.2025 - Current
- Coordinated flight operations and ensured compliance with safety protocols.
- Assisted in training personnel on aircraft systems and maintenance procedures.
- Supported mission planning by analyzing operational requirements and resources.
- Monitored and documented flight requirements to enhance operational efficiency.
- Managed professional growth and development of 120 enlisted personnel by scheduling training and managing CBT schedules.
- Enhanced team cohesion and operational efficiency by leading daily briefings and debriefings.
- Led efforts to increase environmental sustainability in flight operations, reducing fuel consumption and emissions.
- Improved flight safety standards with comprehensive review and updates to safety protocols.
- Facilitated mentorship program, pairing experienced pilots with juniors to enhance skill transfer and professional growth.
- Established continuous improvement culture, encouraging feedback and innovative ideas from all team members.
- Developed and implemented risk management framework, significantly reducing operational hazards.
- Conducted performance evaluations, identifying areas for individual improvement and fostering professional development.
- Mentored junior staff members to develop their skills and advance their careers within the aviation industry.
- Developed standard operating procedures to streamline processes, enhance safety measures, and improve overall efficiency within the team.
- Led cross-functional teams in resolving complex technical issues, improving overall system reliability and performance.
- Fostered culture of excellence, setting high performance standards and leading by example.
- Initiated community outreach programs, strengthening relationships between military and local communities.
- Championed a culture of continuous improvement within the team by encouraging open communication among team members about ideas for process improvements or cost savings.
- Evaluated existing processes critically for potential improvements while always keeping an eye on safety regulations adherence.
- Leveraged strong problem-solving skills to address unexpected challenges that arose during daily operations without compromising safety or efficiency.
- Streamlined operations by effectively managing personnel and resources within the flight department.
- Contributed to overall work center success by consistently meeting or exceeding performance targets in areas such as safety, efficiency, and customer satisfaction.
- Collaborated with cross-functional teams to improve communication during missions.
- Implemented process improvements for efficient workflow in flight operations.
- Assessed individual skills of team and delegated daily tasks based on strengths.
- Supervised, trained and motivated 120 technicians.
Production Superintendent
USAF
Luke AFB, AZ
10.2024 - 09.2025
- Supervised daily production operations to ensure compliance with safety and quality standards.
- Coordinated workflow between teams to optimize efficiency and reduce downtime.
- Implemented process improvements that enhanced production speed and reduced waste.
- Trained new employees on operational procedures and safety protocols.
- Oversaw daily production activities, ensuring efficient scheduling and resource allocation for optimal output levels.
- Managed supplier relationships to secure high-quality materials at competitive prices, supporting cost-effective production processes.
- Collaborated with management to develop strategies for resource allocation and scheduling.
- Monitored equipment performance, identifying maintenance needs to prevent disruptions.
- Conducted regular inspections to maintain adherence to regulatory requirements and best practices.
- Assisted in analyzing production data to inform decision-making and improve processes.
- Mentored junior team members to develop their skills, enhancing overall workforce competency and effectiveness.
- Improved product quality with stringent quality control measures, detailed inspections, and employee training.
- Created and implemented systems to improve performance, boost profits and increase productivity.
- Championed environmental sustainability initiatives by reducing energy consumption, promoting recycling efforts, and minimizing waste generation within the facility.
- Led process improvement projects resulting in streamlined workflows, reduced cycle times, and improved equipment utilization rates.
- Implemented continuous improvement initiatives that led to increased productivity and reduced waste throughout the facility.
- Facilitated collaboration between engineering and manufacturing teams for effective problem-solving and technical issue resolution.
- Reduced equipment downtime by conducting regular preventive maintenance and addressing potential issues promptly.
- Conducted root cause analysis on production issues and implemented corrective actions, minimizing recurrence of errors or defects.
- Fostered a positive work environment by emphasizing teamwork, clear communication channels, and professional development opportunities for employees.
- Enhanced production efficiency by implementing lean manufacturing processes and optimizing workflows.
- Streamlined communication between departments to ensure smooth operations and timely delivery of products.
- Oversaw 1,200 assets valued at 365 million dollars.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Implemented policies and standard operating procedures for continuous improvement.
- Kept accurate and detailed records of personnel progress and productivity.
- Troubleshot equipment to reduce service calls and downtime.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
Section Chief
USAF
Luke AFB, AZ
04.2023 - 09.2024
- Oversaw operational readiness for missions, ensuring compliance with safety protocols and regulations.
- Coordinated training programs for personnel, enhancing team skills and mission effectiveness.
- Implemented process improvements that increased efficiency in resource allocation and task execution.
- Managed logistics operations, optimizing supply chain processes to support unit needs effectively.
- Facilitated cross-departmental collaboration, fostering communication and alignment on mission objectives.
- Conducted performance evaluations, providing feedback to enhance individual and team development.
- Developed and maintained standard operating procedures to ensure consistency across team tasks.
- Implemented training programs to enhance staff knowledge and skills, boosting overall performance levels.
- Managed resource allocation effectively, ensuring optimal use of personnel and equipment resources.
- Transformed underperforming teams through strategic leadership and targeted performance improvement initiatives.
- Facilitated successful cross-departmental collaborations to achieve shared goals more efficiently.
- Spearheaded change management initiatives that resulted in improved adaptability among team members during periods of transition.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Senior Maintenance Operations Controller
USAF
Yokota AB, Japan
09.2019 - 11.2021
- Developed and maintained standard operating procedures, enhancing consistency in operations management.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Streamlined reporting processes using advanced software tools, increasing visibility of aircraft performance metrics.
- Managed daily flying schedules and statuses of 21 aircraft across 3 airframes
- Built daily aircraft production and flying metric slides for higher level managers and commanders to perform daily briefings.
- Notified production supervisors and squadron leadership of critical checklists and ensured proper procedures were followed.
- Conducted aircraft component cannibalization documentations and ensured timely reporting.
- Performed multi-level exercise scenarios across multiple groups.
- Coordinated with Command Post for aircraft landing statuses and parking locations.
Quality Assurance Inspector
USAF
Osan AB, South Korea
08.2012 - 08.2013
- Developed and implemented inspection protocols to enhance product reliability and safety.
- Trained junior inspectors on quality assurance procedures and best practices in inspection techniques.
- Led audits of production processes, driving initiatives for continuous improvement in quality measures.
- Analyzed inspection data to identify trends, contributing to enhanced quality control strategies.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
- Influenced positive change within the organization by driving a culture focused on high-quality products and services.
- Conducted training sessions for new Quality Assurance Inspectors, ensuring a consistent approach across the team.
- Upheld safety regulations within the workplace by consistently following guidelines during inspections.
- Ensured compliance with industry standards by meticulously reviewing product specifications and requirements.
- Assisted in the development of comprehensive quality control plans, outlining procedures and guidelines for inspectors.
- Participated in internal audits to verify adherence to established quality management systems and identify opportunities for enhancement.
- Inspected incoming and outgoing equipment maintenance procedures for accuracy and quality.
- Provided technical support to production personnel.
- Sampled products to verify compliance with standards
- Trained other workers in inspection and testing procedures.
- Followed safety protocols while handling hazardous materials.
- Recorded inspection and test results on software and distributed results to management and commanders.
- Updated quality control records and reports.
- Followed standard operating procedures for inspections and tests.
- Examined products for imperfections and defects.
- Monitored product quality at all stages of production process.
- Collaborated with production staff to establish and meet quality standards
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Identified and documented quality discrepancies for management to develop resolutions.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
Security Manager
USAF
Yokota AB, Japan
01.2010 - 01.2012
- Developed and implemented security protocols to enhance personnel safety and asset protection.
- Conducted risk assessments to identify vulnerabilities and recommend mitigation strategies.
- Led training programs for security staff to ensure compliance with regulations and procedures.
- Coordinated incident response efforts, managing communication between stakeholders during emergencies.
- Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.
- Kept team compliant with security protocols and appearance standards.
- Initiated thorough background checks on potential hires to maintain a safe working environment for all employees.
- Monitored building access, ensuring only authorized personnel were granted entry into secure areas of the facility.
- Enhanced overall security by conducting comprehensive risk assessments and implementing tailored security plans.
- Organized successful large-scale events, coordinating with multiple stakeholders to ensure optimal safety conditions for attendees and staff members alike.
- Developed comprehensive emergency response plans to minimize business disruptions during crises situations.
- Led regular audits of physical security measures, ensuring compliance with relevant regulations and industry standards.
- Evaluated existing security infrastructure, identifying areas for improvement and recommending cost-effective solutions.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Increased employee safety by conducting regular safety drills and establishing clear evacuation procedures in case of emergencies.
- Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
- Developed and enforced strict security policies, significantly reducing risk of data breaches and theft.
- Improved physical security by redesigning facility layouts to eliminate vulnerabilities and enhance surveillance capabilities.
- Led development of emergency response plans, ensuring preparedness for various scenarios.
- Enhanced security protocols, leading team to implement comprehensive surveillance and access control systems.
- Conducted regular security audits to identify vulnerabilities and recommend corrective actions.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Evaluated security systems and procedures to identify areas for improvement.
- Delivered regular security awareness programs to educate personnel on security measures and protocols.
- Collaborated with senior management to develop and implement strategies to mitigate security risks.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Analyzed security threats and risks and developed mitigation strategies to reduce potential losses.
- Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Facilitated collaboration between different departments to integrate security considerations into broader organizational operations.
- Analyzed security trends and reports, adapting strategies to counter emerging threats effectively.
- Streamlined security operations, introducing efficient processes that saved time and reduced errors.
- Customized security training programs to address specific needs and vulnerabilities within organization.
- Mentored junior security staff, providing guidance and support to build skilled and motivated security team.
- Enhanced staff awareness and compliance with security protocols through comprehensive education and training programs.
- Organized security drills to test and refine emergency response procedures, improving readiness and confidence among staff.
- Implemented cybersecurity measures to protect sensitive information, mitigating threat of cyber-attacks.
- Conducted regular security audits to identify vulnerabilities, resulting in strengthened defense mechanisms.
- Improved team response time to security incidents with rigorous training and simulation exercises.
Education
Project Management Professional - Project Management
Project Management Institute
Newton, UTAssociate of Science - Aerospace Ground Equipment
Community College of The Air Force
Montgomery, AL02-2015
MBA - Strategic Management
Baker University
Baldwin City, KS02-2023
Bachelor of Science - Business Administration
Waldorf University
Forest City, IA05-2020
Skills
- Leadership excellence
- Military operations
- Organizational leadership
- Accident investigation
- Aircraft and equipment maintenance
- Safety management
- Personnel management
- Fleet management
- Personnel supervision
- Flight operations
- National security
- Information assurance
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Aircraft and equipment inspections
- Team building
- Task prioritization
- Self motivation
- Technical troubleshooting
- Interpersonal skills
- Analytical thinking
- Emergency management
- Goal setting
- Professionalism
- Risk assessment
- Interpersonal communication
- Maintenance scheduling
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
- Safety procedures adherence
- Crisis management
- Safety regulations
- Emergency response
- Professional demeanor
- Problem-solving aptitude
- Maintenance coordination
- Recordkeeping requirements
- Aircraft operation
- Data interpretation
- Mechanical understanding
- Analytical skills
- Procedure development
- Analytical decision making
- Radio communication
- Activity logging
- Recordkeeping standards
- Shift checklists
- Fuel management
- Documentation skills
Timeline
Assistant Flight Chief
USAF
10.2025 - Current
Production Superintendent
USAF
10.2024 - 09.2025
Section Chief
USAF
04.2023 - 09.2024
Senior Maintenance Operations Controller
USAF
09.2019 - 11.2021
Quality Assurance Inspector
USAF
08.2012 - 08.2013
Security Manager
USAF
01.2010 - 01.2012
Project Management Professional - Project Management
Project Management Institute
Associate of Science - Aerospace Ground Equipment
Community College of The Air Force
MBA - Strategic Management
Baker University
Bachelor of Science - Business Administration
Waldorf University
Meritorious Service Award, Air and Space Commendation Medal, Air and Space Achievement Medal
Military awards for sustained superior performance at all levels of enlistment tiers spanning 22-year Air Force Career