Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Isaac Landeros

Glendale

Summary

− Knowledge of therapeutic techniques used to treat psychiatric patients, common mental

− Knowledge of therapeutic techniques used to treat psychiatric patients, common mental illnesses and symptoms; civil and legal rights; methods, procedures, and techniques used in developing individual treatment plans; body mechanics to be used in restraint; and visible side effects of prescribed medications

− Skills in applying patient behavior modification and motivational techniques; recognizing patient disorientation, aggressiveness and combative behavior; teaching activities of daily living, i.e., personal hygiene, social skills, communication skills, coping skills, and community resources as part of discharge planning; paraprofessional nursing care as directed; providing therapeutic interactions and activities; and use of approved NVCI techniques, including using the least restrictive interventions appropriate for the situation

− Ability to identify and report patient behavioral changes and all abnormal findings to the psychiatric nurse or provider; respond to medical and psychiatric emergencies; understand and follow detailed verbal and written instructions; assist with organizing and participate in therapeutic groups and recreational and social activities; document progress notes and incident reports; promote quality service within a compassionate environment by treating patients, staff, and coworkers with respect and dignity; and maintain an environment that supports patient rights

− Supporting a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of ADHS, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination. Detail-oriented Warehouse Associate with strong skills in inventory management, material handling, and safety compliance. Proven ability to maintain inventory accuracy and foster teamwork to enhance warehouse efficiency.

Overview

13
13
years of professional experience

Work History

Wearhouse Associate

Home Depot
Tolleson
05.2025 - 05.2025
  • My role at Home Depot warehouse associates to unload, organize, and prepares products for delivery, using material handling equipment like forklifts and hand trucks. Key responsibilities include receiving and tracking shipments, maintaining inventory accuracy, safely moving and staging products within the warehouse, and loading outbound trucks for store delivery. This role requires physical stamina, attention to detail, teamwork, and proficiency with warehouse machinery and inventory systems to ensure products reach their destination efficiently and safely.

Sales Associate

Marshalls
Peoria
09.2024 - 04.2025
  • I was responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Behavior Health Technician II

Arizona State Hospital
2500 E Van Buren St
01.2024 - 05.2024
  • I work under the direction and general supervision of a registered nurse while assisting patients according to individual treatment plans and unit policy. This role ensures a therapeutic team approach in the care and treatment of psychiatric patients, and serves as a liaison between nursing and clinical services in carrying out prescribed patient treatment plans. The individual in this role will provide assistance as requested while maintaining unit security along with conducting searches of patients and/or units for contraband. This role will account for objects on the unit which could present a danger to patient and others on unit. The BHT 2 will maintain secured areas and will also utilize NVCI techniques, physically restrains aggressive and/or violent patients.

Behavior health Technician

Arizona State Hospital
2500 E Van Buren St
06.2021 - 09.2023
  • I was working under the direction and supervision of an RN while assisting the patient with according to individual treatment plans and unit policy. This role ensures a therapeutic team approach in the care and treatment of psychiatric patients, and serves as a liaison between nursing and clinical services in carrying out prescribed patient treatment plans. The individual in this role will provide assistance as requested while maintaining unit security along with conducting searches of patients and/or units for contraband. This role will account for objects on the unit which could present a danger to patient and others on unit. The BHT 2 will maintain secured areas and will also utilize NVCI techniques, physically restrains aggressive and/or violent patients. Leading, organizing and participating in therapeutic activities, exercise, and recreation

    − Supervising patient activities of daily living, social skills and money management

    − Communicating with patients in various situations, small groups, activity groups and as directed by supervisor

    − Observing, reporting, and documenting patient psychiatric and medical problems

    − Charting on new admissions, patients who are on special observation, unusual incidents

    − Charting vital signs and implements assigned treatment plan interventions under general supervision and reports all unusual incidents as required

    − Maintaining a safe work and patient environment, maintains an environment that supports patient rights, and provides safe transportation to and from off-unit assignments

    − Serving as group leader in psychiatric emergencies such as seclusions, management of aggressive patients, code arrests, etc. in the absence of Lead Tech or Psychiatric Nurse

    − Promoting quality service within a compassionate environment by treating patients, staff and coworkers with respect and dignity

    − Orients new BHT staff as well as float staff to the unit

    − Attending shift report, unit and committee meetings, mandatory education and training requirements

    − Coordinating with supervisor to complete required clinical oversight, per policy actions, if necessary

Behavior Coach

Youth Advocate Programs
4480 W Peoria Ave
01.2020 - 05.2021
  • My role was to provide assistance with behavior coaching to patients under the diagnosis of spectrums such as: ADHD, Autism, Anxiety Disorder, Emotional regulations, Aggressiveness Behaviors, and Impairment Learning Disabilities. My role was also to educate the patient among their families on the patient diagnose, and at times with resources.

Community Health Worker, Care Cordinator and BHT I

Valle Del Sol
3807N 7th St
05.2018 - 09.2019
  • I started with this role as a Community Health worker in the Substance Abuse Program Methadone Program. I was assisting patients with taking them to food banks, providing housing resources and vouchers, my role was to educate them in others aspects of effects while detoxicating from substances, or other spectrums that they personally might of have had. I was to encourage patients to continue with their program and goals by reaching out to them weekly. Through out the role of a CHW I was promoted to be a Care Coordinator CC, my role than changed with adults and youth with spectrums/ behaviors such as: ADHD, Autism, Anger Management etc, I was still providing them with help with low income resources. My last promotion while being in this company was becoming a Behavior Health Technician I my role didn't changed much of my duties but case load increased the amount of patients I had.

Receptionist

Encanto Green Cross
2620 W Encanto Blvd
02.2016 - 01.2018
  • I was a front desk receptionist, I was assisting front desk answering calls and providing the correct information to patients and also educating them with what products we had, also was to fill dirt time patient documentation and creating profiles.I was also placed around Dispensary to assist when needed being a Budtender, handling money at a cashier, packaging the product in wear-house and weighting products, and providing the best patient experience.

WearHouse Associate

Tiedmann Globe
806 S 56th Ave
01.2014 - 10.2015
  • General warehouse duty, unloading shipments from trucks and delivering packages to correct station of wearhouse. I also had to packaged orders that were placed being a counter check in order to check and to ensure orders were correct prior to shipmen to customers. I was also working in other areas of wear-house such as: sorting clothing and also shoe department.

Sales Associate

Wal-Mart
6135 N 35th Ave
05.2012 - 01.2013
  • My job consisted in Kitchen preparing foods, I was placed in different areas of the store when help was needed such as: Cashier, Deli area, Bakery, and many other departments. I was to preform safety procedures and assist customers when they needed help providing great customer service complying with safety procedures.

Education

Some College (No Degree) - Psychology

Maricopa Community Colleges, Phoenix College
Phoenix, AZ

Skills

  • Inventory management
  • Material handling
  • Equipment operation
  • Shipment tracking
  • Safety compliance
  • Customer relationship management
  • Retail logistics
  • Team collaboration
  • Problem solving
  • Effective communication
  • Time management
  • Conflict resolution
  • Patient care coordination
  • Behavior management
  • Data entry
  • Warehouse logistics
  • Problem-solving
  • Inventory control
  • Warehouse environment safety
  • Leadership and team building
  • Operations support
  • Workplace cleanliness
  • Quality control

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Wearhouse Associate

Home Depot
05.2025 - 05.2025

Sales Associate

Marshalls
09.2024 - 04.2025

Behavior Health Technician II

Arizona State Hospital
01.2024 - 05.2024

Behavior health Technician

Arizona State Hospital
06.2021 - 09.2023

Behavior Coach

Youth Advocate Programs
01.2020 - 05.2021

Community Health Worker, Care Cordinator and BHT I

Valle Del Sol
05.2018 - 09.2019

Receptionist

Encanto Green Cross
02.2016 - 01.2018

WearHouse Associate

Tiedmann Globe
01.2014 - 10.2015

Sales Associate

Wal-Mart
05.2012 - 01.2013

Some College (No Degree) - Psychology

Maricopa Community Colleges, Phoenix College
Isaac Landeros