Summary
Overview
Work History
Skills
Timeline
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Isaac Palafox

Goodyear,AZ

Summary

Dynamic leader with proven customer service and team leadership skills honed at Jitsu and Legends Golf Resort. Excelled in enhancing performance through mentoring and achieved high accuracy in financial transactions. Skilled in time management and decision-making, consistently meeting objectives and fostering positive relationships.

Overview

3
3
years of professional experience

Work History

Manager

Jitsu
12.2023 - Current
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.

Cashier

Legends Golf Resort
06.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Timeline

Manager

Jitsu
12.2023 - Current

Cashier

Legends Golf Resort
06.2022 - Current

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Isaac Palafox