Isabel Poulin
Gilbert
Summary
Dynamic Swing Manager at McDonald's with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in team motivation and inventory management, I successfully implemented strategies that reduced wait times during peak hours, fostering a high-performing team dedicated to exceptional service delivery.
Overview
4
4
years of professional experience
Work History
Swing Manager
McDonald's
06.2022 - Current
- Supervised daily operations to ensure compliance with quality and safety standards.
- Trained and mentored team members to enhance service delivery and efficiency.
- Managed inventory levels, ensuring optimal stock availability for peak service hours.
- Developed strategies to shorten wait durations during busy intervals.
Education
High School Diploma -
American Leadership Academy
Gilbert, AZSkills
- Team motivation
- Staff leadership
- Staff supervision
- Operational efficiency
- Inventory management
- Customer service monitoring
- Money handling
- Sales and marketing
- Customer service
- Teamwork
- Problem-solving
- Time management
- Reliable and responsible
- Customer satisfaction
- Organizational skills
Timeline
Swing Manager
McDonald's
06.2022 - Current
High School Diploma -
American Leadership Academy