Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Isabella Cohen

Yuma

Summary

  • Dependable, with skills and abilities needed to succeed both in and outside of the workplace. Known for a dynamic personality that builds strong trust and rapport with colleagues and guests. Adaptable for training in new fields to take on new professional challenges. Customer service is a priority, and it will be treated promptly with a positive attitude, no matter the situation.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Dennys
Yuma
12.2023 - 07.2025
  • Prioritized customer service, no matter who or what the situation is.
  • Cultivated warm relationships with regular customers, ensuring their return and good reviews among others.
  • Promptly and thoroughly packed-to-go orders.
  • Handled orders and customer complaints over the phone.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Supportive of coworkers during rush periods, as well as maintaining cleanliness, while prioritizing attentive service.

Dining Room Server

Ativo Senior Living of Yuma
Yuma
12.2022 - 12.2023
  • Attended to the elderly from all backgrounds and personalities
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained cleanliness of dining areas, including tables, utensils, and serving stations.
  • Remained calm and poised when dealing with difficult, hard of hearing, or slower paced patients.
  • Established connections of trust with patients' families when they would dine with them.
  • Served meals and beverages while ensuring adherence to dietary restrictions and preferences.

Server and Cook

Pizza Hut
Yuma
07.2022 - 11.2023
  • Supervised coworkers and provided on-the-job training.
  • Knowledgeable about POS systems.
  • Routinely kept FOH clean and organized.
  • Processed orders, as well as transactions over the phone.
  • Assisted with food prep tasks, maximizing downtime during off-peak periods.
  • Modeled a flexible work style, shifting tasks as priorities and circumstances changed based on departmental needs.
  • Memorized a variety of recipes and created products efficiently, keeping make time under 3 minutes at best.
  • Regularly worked under pressure and as a team.

Education

High School Diploma -

Gila Ridge Highschool
Yuma, AZ
05-2020

Associate of Arts - Psychology

Arizona Western College
Yuma, AZ

Skills

  • Self-motivated with a strong work ethic
  • Adaptable to multiple work environments
  • Collaborative, as well as independent
  • Able to understand new concepts efficiently
  • Communicative and collected under high-stress environments
  • Personable, able to build strong rapport among customers and colleagues
  • Phone etiquette
  • Upselling and memorization
  • Technologically adept

Certification

  • Food Handler's Card

Timeline

Server

Dennys
12.2023 - 07.2025

Dining Room Server

Ativo Senior Living of Yuma
12.2022 - 12.2023

Server and Cook

Pizza Hut
07.2022 - 11.2023

High School Diploma -

Gila Ridge Highschool

Associate of Arts - Psychology

Arizona Western College

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Isabella Cohen