Isabella Collins
Tucson
Summary
Dynamic Kitchen Manager with proven expertise at Chipotle, excelling in staff training and food safety. Achieved rapid ticket times and reduced food waste through meticulous inventory management. Renowned for exceptional customer service and fostering a collaborative team environment, ensuring high-quality dining experiences and adherence to health regulations.
Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.
Overview
7
7
years of professional experience
Work History
Kitchen Manager
Chipotle
05.2021 - Current
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
Hostess
BJ's Restaurant & Brewhouse
04.2022 - 07.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Horse Caretaker
Ms. Georgia Rice
04.2018 - 02.2021
- Ensured safety of horses by maintaining clean and secure stables at all times.
- Developed strong bonds with horses through consistent care and attention, fostering trust between caretaker and animal.
- Provided treatment for minor horse injuries.
- Administered medications to horses as prescribed by veterinarians, resulting in improved health conditions.
- Enhanced horse health by providing regular grooming, exercise, and proper nutrition.
- Monitored horse behavior for signs of stress or illness, promptly addressing any concerns with veterinary professionals.
- Managed inventory of feed, supplies, and equipment necessary for daily horse care operations.
- Fit gear for horses and specific riders.
- Prepared horses for specific competitions or tasks.
- Led horses from stables to fields and back to maintain control of animals.
- Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Cleaned and brushed horses' coats to improve skin and coat and decrease health problems.
- Tacked up horses to increase control over movements.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
- Followed pet care instructions for dietary needs and medication regimens.
- Monitored animals for behavioral problems and signs of health issues.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
Carhop Server
Sonics Drive In
08.2019 - 02.2020
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Upheld stringent food safety standards by following proper sanitation procedures during all aspects of food handling and preparation.
- Adhered strictly to uniform guidelines, presenting a polished appearance that reflected well on the organization as a whole.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Answered guest questions and promoted special products.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Contributed to team success by regularly communicating with coworkers and offering assistance when needed.
- Assisted in training new hires, ensuring they were equipped with the necessary skills and knowledge to provide exceptional customer service.
- Resolved customer complaints professionally, demonstrating empathy and understanding of their concerns.
Education
No Degree - Interdisciplinary Studies
University of Arizona
Tucson, AZ05-2026
High School Diploma -
Tanque Verde High School
Tucson, AZ05-2019
Skills
- Multitasking and organization
- Customer service
- Food safety
- Staff training and development
- Kitchen management
- Food preparation
- Staff supervision
- Problem-solving
- Attention to detail
Languages
Spanish
Limited Working
Timeline
Hostess
BJ's Restaurant & Brewhouse
04.2022 - 07.2022
Kitchen Manager
Chipotle
05.2021 - Current
Carhop Server
Sonics Drive In
08.2019 - 02.2020
Horse Caretaker
Ms. Georgia Rice
04.2018 - 02.2021
No Degree - Interdisciplinary Studies
University of Arizona
High School Diploma -
Tanque Verde High School
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