Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Dominguez

Tucson

Summary

Recent college graduate looking to grow my career as a business professional. Leveraged strong decision-making and verbal communication skills to mentor new staff and manage financial operations as a Business Owner. Specializes in prioritizing customer needs and maintaining high-quality standards.

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Offering strong interpersonal skills and adaptability in fast-paced environments. Brings willingness to learn and eye for detail to identify and meet customer needs. Ready to use and develop communication and organizational skills.

Extensive experience in retail industry, specializing in personalized shopping services. Excel at identifying client needs, building strong relationships, and delivering customized solutions. Proven track record of collaborating effectively within teams and adapting to dynamic environments. Skilled in client communication, product knowledge, and inventory management, consistently achieving high customer satisfaction and sales targets.

Overview

8
8
years of professional experience

Work History

Digital Personal Shopper

Walmart
02.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
  • Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.

Business Owner

Self Employed
08.2023 - 02.2024
  • Established strong customer relationships through excellent communication and attentive service.
  • Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
  • Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Enhanced company profitability by reducing overhead costs.
  • Boosted revenue by identifying new business opportunities and diversifying product offerings.
  • Conducted market research to inform product development decisions and identify potential growth areas.

Office Manager

A Woman’s Touch Auto Repair
05.2021 - 08.2023
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.

Court Clerk

Pima County Summer Jobs Program
05.2017 - 07.2017
  • Maintained organized filing systems for easy retrieval of case files and supporting documentation.
  • Increased court efficiency by processing legal documents and maintaining accurate case records.
  • Managed confidential information securely, upholding the integrity of the court system.
  • Prepared court documents for filing in alignment with established protocols to support compliance.
  • Maintained and updated electronic databases to accurately and securely store court documents.
  • Promoted transparency within the judicial system by accurately entering case details into electronic databases.
  • Contributed to a positive work environment by collaborating effectively with colleagues and legal professionals.

Education

Associate of Arts - Business Administration

Pima Community College
12-2024

High School Diploma -

Sahuaro High School
Tucson
05-2021

Skills

  • Customer service
  • Attention to detail
  • Decision-making
  • Online order processing
  • Prioritizing orders
  • Upbeat and outgoing attitude
  • Verifying order accuracy
  • Product knowledge
  • Merchandise selection
  • Accurate money handling
  • Advertising and marketing
  • Verbal and written communication
  • Deadline driven

Timeline

Digital Personal Shopper

Walmart
02.2024 - Current

Business Owner

Self Employed
08.2023 - 02.2024

Office Manager

A Woman’s Touch Auto Repair
05.2021 - 08.2023

Court Clerk

Pima County Summer Jobs Program
05.2017 - 07.2017

Associate of Arts - Business Administration

Pima Community College

High School Diploma -

Sahuaro High School

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Isabella Dominguez