Isabella Gagnon
Phoenix
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
4
4
years of professional experience
Work History
Bartender/Beverage Cart Attendant
Foothills Golf Club
11.2024 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender/Beverage Cart
Red Run Golf Club
05.2024 - 08.2024
- Served high customer volumes during special events, nights, mornings, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Private Server
United Shore Professional Baseball League
05.2024 - 08.2024
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
In-Home Nanny
Private Family Employer
02.2021 - 08.2024
- Boosted language development through reading aloud, storytelling, and engaging conversations with the children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Supported families by managing household tasks such as laundry, light cleaning, and errand running.
- Fostered a safe and stimulating environment for the children, implementing age-appropriate activities.
Education
No Degree - Marketing And Advertisement/Pre-law
Grand Canyon University
Phoenix, AZ04-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Timeline
Bartender/Beverage Cart Attendant
Foothills Golf Club
11.2024 - Current
Bartender/Beverage Cart
Red Run Golf Club
05.2024 - 08.2024
Bartender/Private Server
United Shore Professional Baseball League
05.2024 - 08.2024
In-Home Nanny
Private Family Employer
02.2021 - 08.2024
No Degree - Marketing And Advertisement/Pre-law
Grand Canyon University
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