Isabella Gonzalez
Phoenix
Summary
Driven by a commitment to excellence honed at Lululemon, I excel in creating memorable guest experiences and managing high-stress situations with professionalism. My strong organizational skills, and exceptional interpersonal abilities, have significantly contributed to team success. Expert in customer service and adept at fostering loyalty, I consistently exceed sales goals through strategic promotions and persuasive selling.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Visual Merchandiser
Lululemon Athletica
Glendale
02.2025 - Current
- Designed visually appealing merchandise displays to enhance customer engagement.
- Conducted regular assessments of display effectiveness and made adjustments as needed.
- Utilized merchandising tools to create eye-catching arrangements that attract customers.
- Organized store layout, fixtures and visual merchandising standards.
- Assessed inventory levels and restocked items as needed to maintain attractive displays.
- Created innovative floor plans to maximize visibility of merchandise.
Sales Associate-Disney College Intern
Walt Disney World Resort
Orlando
09.2024 - 01.2025
- Resolved guest concerns or complaints professionally and expediently, upholding Disney's commitment to excellent service standards.
- Maintained a thorough understanding of Disney brand values while representing the company in an exemplary manner at all times.
- Assisted in creating magical moments for park visitors through engaging interactions and personalized attention.
- Utilized problem-solving skills to address complex guest inquiries or situations, resulting in satisfactory outcomes for both parties.
Sales Associate
Torrid
Tucson
06.2022 - 09.2024
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Educated guests on current promotional offerings and products using persuasive selling tactics.
- Organized in-store promotions and events to increase foot traffic, and drive additional sales opportunities.
- Contributed to positive shopping environment by maintaining organised and welcoming store appearance.
Education
Bachelor of Science - Occupational Therapy
University of Arizona
Tucson, AZ05-2026
High School Diploma -
Tanque Verde High School
Tucson, AZ05-2022
Associate of Science - Assistive Nursing
Pima Community College
Tucson, AZ05-2022
Skills
- Visual merchandising
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in fast-paced environments
- Customer service
- Team collaboration
- Brand image alignment
- Mannequin styling
Certification
- CPR/AED
- Basic Life Support (BLS)
- Licensed Nursing Assistant (LNA)
Timeline
Visual Merchandiser
Lululemon Athletica
02.2025 - Current
Sales Associate-Disney College Intern
Walt Disney World Resort
09.2024 - 01.2025
Sales Associate
Torrid
06.2022 - 09.2024
Bachelor of Science - Occupational Therapy
University of Arizona
High School Diploma -
Tanque Verde High School
Associate of Science - Assistive Nursing
Pima Community College
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