Isabella Lawrence
Tempe
Summary
Proven leader and effective problem-solver, adept at managing teams and resolving issues with precision at Dilly's Deli. Excelled in staff training, prioritizing tasks, and quickly completing tasks accurately. Demonstrates exceptional organizational and communication skills, ensuring smooth operations and a comfortable and safe work environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead Manager
Dilly's Deli Sandwich Restaurant
05.2022 - 07.2024
- Count money and take management duties while General Manager is not present
- Became apart of the kitchen preparatory on the weekends
- Organize and lead a team of people
- Able to accurately and articulate problems and misdirection
- Manage time and peers for a successful shift
Education
High School Diploma -
McClintock High School
Tempe, AZ05.2024
EVIT Completion - Fashion, Design, And Merchandise
East Valley Institute of Technology
Mesa, AZ05.2024
Masters - Speech Pathology
Northern Arizona University
Flagstaff, AZ05.2030
Skills
- Organization
- Communication
- Prioritizing
- Assertive
- Leadership
- Problem solver
- Time management
- Handling Customer Complaints
- Accurate money handling
- Staff Training and Onboarding
- Decision-Making
Certification
- Customer Service & Sales Specialist, National Retail Federation Foundation
- Retail Industry Fundamentals Specialist; National Retail Federation Foundation
Timeline
Shift Lead Manager
Dilly's Deli Sandwich Restaurant
05.2022 - 07.2024
High School Diploma -
McClintock High School
EVIT Completion - Fashion, Design, And Merchandise
East Valley Institute of Technology
Masters - Speech Pathology
Northern Arizona University
- Customer Service & Sales Specialist, National Retail Federation Foundation
- Retail Industry Fundamentals Specialist; National Retail Federation Foundation
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