Isabella Redd
Pinetop-Lakeside
Summary
Dynamic and adaptable professional with a proven track record at Darbi's Cafe, excelling in high-pressure environments and enhancing customer satisfaction. Skilled in multitasking and effective time management, demonstrated through seamless handling of diverse roles from cashier to line cook. Expert in customer service and team collaboration, consistently achieving and exceeding performance goals.
Overview
5
5
years of professional experience
Work History
Host, Server, & Bartender
Darbi's Cafe
08.2019 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at the end of each shift.
Cashier Assistant, & Stocker
Kim's Hallmark Shop
06.2022 - 08.2023
- Met customer needs through polite, friendly, and attentive service.
- Handled cash drawer responsibly, accurately counting change and ensuring correct daily balances.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
Cashier, Baker, & Line Cook
Crockery Cafe
01.2020 - 03.2021
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Learned duties for various positions and provided backup at key times.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
Education
High School Diploma -
Blue Ridge High School
Lakeside, Arizona05-2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
Timeline
Cashier Assistant, & Stocker
Kim's Hallmark Shop
06.2022 - 08.2023
Cashier, Baker, & Line Cook
Crockery Cafe
01.2020 - 03.2021
Host, Server, & Bartender
Darbi's Cafe
08.2019 - Current
High School Diploma -
Blue Ridge High School
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