Isabella Wohleking
Glendale
Summary
Energetic and customer-focused, with natural ability to connect with people and address their needs. Possesses foundational understanding of customer service principles and adept at handling transactions and resolving conflicts. Committed to creating positive experiences and fostering customer loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Service Associate
Front Desk Position
01.2025 - 10.2025
- Assisted guests with check-in and check-out processes to enhance customer satisfaction.
- Managed front desk operations, ensuring efficient service delivery during peak hours.
- Responded promptly to guest inquiries, providing accurate information and support.
- Maintained cleanliness and organization of front desk area to create welcoming environment.
- Collaborated with team members to streamline communication and improve service efficiency.
- Developed strong relationships with clients through consistent communication and excellent service delivery.
- Handled high-volume calls, effectively addressing customer needs while maintaining professionalism.
Skills
- Customer support
- Patience and tolerance
- Complaint handling
- Quality assurance
- Customer service excellence
- Client relationship building
- Payment processing
- Multitasking and organization
- Customer service
- Point-of-sales systems
Certification
CPR/AED certification
Timeline
Service Associate
Front Desk Position
01.2025 - 10.2025