Isabelle Rawlings
Phoenix
Summary
Reliable and experienced in the costumer service industry with a proven track record of leading and motivating team members. Skilled in managing multiple tasks efficiently with attention to detail and ensuring an experience for all patrons.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Babysitter/Live-Out Nanny
Individual Clients
08.2008 - Current
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Planned fun outings and educational activities to keep children entertained.
- Communicated with parents regarding children's progress and development, raising any issues.
Server, Food Runner
US Egg
01.2019 - 02.2023
- Followed proper serving etiquette to ensure exceptional guest experience and satisfaction.
- Demonstrated strong multitasking skills in fast-paced environment, prioritizing tasks effectively.
- Collaborated with team members to maintain cleanliness and organization in dining area.
- Handled take-out orders efficiently and accurately, ensuring correct items and packaging.
- Greeted and seated guests promptly with a warm and friendly attitude.
- Trained/Mentored new hires to continue high quality service.
Floral Designer Assistant
God's Garden Treasures
09.2016 - 04.2017
- Prepared potted plants and bouquets based on customer requirements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
- Quoted, generated, and processed customer orders to meet specifications and various occasions.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
- Proved successful working within tight deadlines and a fast-paced environment.
Hostess, To-go Cashier, Food Runner
Pita Jungle
11.2015 - 01.2017
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Server, Food Runner
Zipps Sports Grill
11.2015 - 07.2016
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant.
- Cultivated warm relationships with regular customers.
- Maintained a personable, teamwork environment.
Equine Stable Hand
Homestead Stables
01.2013 - 08.2013
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Worked with ranch hands to clean stables and riding areas.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
- Administered horse medication and necessary special care.
Education
GENERAL DIPLOMA -
Mountain Pointe High School
Ahwatukee, AZ01.2015
Skills
- Customer service/Communication
- Motivated multitasking
- Leadership/Task delegating
- Teamwork/Adaptability
- Personable nature
- Special needs, infant and toddler care
- Basic first aid/CPR certified
- Maintaining safe, positive environment
Websites
Certification
Alcohol and Food Handlers, Arizona
Timeline
Server, Food Runner
US Egg
01.2019 - 02.2023
Floral Designer Assistant
God's Garden Treasures
09.2016 - 04.2017
Hostess, To-go Cashier, Food Runner
Pita Jungle
11.2015 - 01.2017
Server, Food Runner
Zipps Sports Grill
11.2015 - 07.2016
Equine Stable Hand
Homestead Stables
01.2013 - 08.2013
Babysitter/Live-Out Nanny
Individual Clients
08.2008 - Current
Alcohol and Food Handlers, Arizona
GENERAL DIPLOMA -
Mountain Pointe High School
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