Isaiah Grant
Goodyear
Summary
Customer-oriented, strategic-thinking salesperson with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Expertise in growing network connections, introducing products, implementing pricing models and revealing customer needs to deliver solutions. Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served. Efficient Cashier Team Lead known for high productivity and ability to complete tasks swiftly. Possess strong skills in customer service, cash handling, and team management. Excel in communication, problem-solving, and adaptability, ensuring smooth operation of checkout processes and positive customer interactions. Committed to leading by example and fostering a collaborative work environment.
Overview
10
10
years of professional experience
Work History
Driver
Lyft Driver Service
Phoenix
01.2025 - Current
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Saved fuel by leveraging GPS to identify faster routes.
- Transported riders to designated stops according to pre-determined schedules.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Documented daily mileage, gas, and other data.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Assisted passengers with loading and unloading their luggage.
- Transported clients to specified destinations safely and on-time.
Delivery Driver
Infinite defender
Phoenix
01.2023 - 12.2024
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Verified accuracy of items loaded onto truck against shipping documents.
- Kept accurate logs of all deliveries and trips.
- Handled merchandise in accordance with product handling standards.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Notified customers of delays to decrease calls to support.
Grocery Store Cashier
Food Lion
Gallatin
01.2021 - 12.2021
- Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained work area and kept cash drawer organized.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Built and maintained productive relationships with employees.
- Trained new cashiers on proper use of registers and store policies.
- Performed other duties as assigned by management.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
Delivery Driver
Amazon
Phoenix
01.2018 - 12.2020
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Verified accuracy of items loaded onto truck against shipping documents.
- Kept accurate logs of all deliveries and trips.
- Handled merchandise in accordance with product handling standards.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected vehicle and maintained gas, oil and water levels.
- Navigated routes with relevant map programs and GPS systems.
Salesperson
Mor Furniture For Less
Avondale
01.2015 - 12.2017
- Greeted and assisted customers to foster positive experiences.
- Reset store displays for special events and seasonal merchandise changes.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Listened to customer needs to identify and recommend best products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Hope High School
Phoenix, AZSkills
- Delivery documentation
- Vehicle inspection
- Customer service
- Package handling
- Time management
- GPS navigation
- Traffic law compliance
- Route optimization
- Load securing
- Route planning
- Delivery pickup
- Loading and unloading
- Effective communication
- Team collaboration
- Heavy lifting
- Safe driving techniques
- Flexible schedule
- Valid Driver's license
- Passenger guidance
- Physical stamina
- Transprtation
- Fast learner
- Hard worker
Timeline
Driver
Lyft Driver Service
01.2025 - Current
Delivery Driver
Infinite defender
01.2023 - 12.2024
Grocery Store Cashier
Food Lion
01.2021 - 12.2021
Delivery Driver
Amazon
01.2018 - 12.2020
Salesperson
Mor Furniture For Less
01.2015 - 12.2017
High School Diploma -
Hope High School
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