Isaiah Grant
Goodyear
Summary
Customer-oriented, strategic-thinking salesperson with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Expertise in growing network connections, introducing products, implementing pricing models and revealing customer needs to deliver solutions. Reliable Delivery Driver with background in ensuring prompt, safe delivery of goods while maintaining excellent customer service. Strengths include route planning, time management, and problem-solving skills. Previous work has made significant impact on improving efficiency and satisfaction rates for businesses served. Efficient Cashier Team Lead known for high productivity and ability to complete tasks swiftly. Possess strong skills in customer service, cash handling, and team management. Excel in communication, problem-solving, and adaptability, ensuring smooth operation of checkout processes and positive customer interactions. Committed to leading by example and fostering a collaborative work environment.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Rent A Center Warehouse & Retail Store
01.2021 - 03.2025
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained accurate records of machine setups, adjustments, and maintenance activities to facilitate data-driven decisionmaking.
- Delivered exceptional craftsmanship in custom-made furniture pieces, garnering positive feedback from clients.
- Supported event setup and removing Product processes, ensuring efficient use of time and resources.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
Delivery Driver
Lowes Home Improvment
01.2018 - 12.2020
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Verified accuracy of items loaded onto truck against shipping documents.
- Kept accurate logs of all deliveries and trips.
- Handled merchandise in accordance with product handling standards.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Improved machining efficiency by assisting with the setup, operation, and maintenance of various machines.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected vehicle and maintained gas, oil and water levels.
- Navigated routes with relevant map programs and GPS systems.
Salesperson
Mor Furniture For Less
01.2015 - 12.2017
- Greeted and assisted customers to foster positive experiences.
- Reset store displays for special events and seasonal merchandise changes.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Operated register, handled cash and processed credit card transactions.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Listened to customer needs to identify and recommend best products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Hope High School
Skills
- Delivery documentation
- Vehicle inspection
- Customer service
- Package handling
- Time management
- GPS navigation
- Traffic law compliance
- Route optimization
- Load securing
- Route planning
- Delivery pickup
- Loading and unloading
- Effective communication
- Team collaboration
- Heavy lifting
- Safe driving techniques
- Flexible schedule
- Valid Driver's license
- Passenger guidance
- Physical stamina
- Transprtation
- Fast learner
- Hard worker
Education and Training
other
Timeline
Delivery Driver
Rent A Center Warehouse & Retail Store
01.2021 - 03.2025
Delivery Driver
Lowes Home Improvment
01.2018 - 12.2020
Salesperson
Mor Furniture For Less
01.2015 - 12.2017
High School Diploma -
Hope High School
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