Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
Timeline
Generic

Isela Enriquez

Phoenix

Summary

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Barista/Barista Trainer/Barista Shift Supervisor

Starbucks
Phoenix
03.2023 - Current
  • Prepared high-quality espresso drinks using various brewing techniques.
  • Assisted customers with menu selections and promoted daily specials.
  • Collaborated with team members to ensure efficient service during peak hours.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.

Busser/Barista

Sicilian Butcher
Chandler
01.2024 - 03.2024
  • Reset tables by clearing dishes and arranging utensils for new guests.
  • Maintained a friendly attitude towards customers at all times.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
  • Provided assistance to other bussers or waitstaff when needed.

Server/Bartender/To-Go Specialist

Olive Garden Restaurant
Tucson
03.2022 - 05.2023
  • Upsold menu items to enhance guest experience and satisfaction.
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Prioritized reliability as an employee, willing to help the company and others, which allowed for cross training as a bartender and to-go specialist within six months of working.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

FC Associate

Amazon
Phoenix
11.2019 - 12.2019
  • Sorted and organized packages for efficient distribution in a fast-paced environment.
  • Maintained cleanliness and safety standards in work areas to promote a safe workplace.
  • Followed standard operating procedures for accurate order fulfillment and processing.

Education

Bachelor of Arts - English

Arizona State University
Tempe, AZ
12-2025

Associate of Arts - Psychology

Pima Community College
Tucson, AZ
05-2022

Skills

  • Effective communication
  • Customer service
  • Employee training
  • Safe food handling practices
  • Menu memorization
  • POS systems
  • Team player
  • Time management
  • Excellent memory

Accomplishments

  • Captain of the Pima Women's Basketball team for 2 years
  • Arizona State Player of the week in 2018
  • Winner of Chandler-Gilbert community college 10th annual poetry slam
  • Top 6% in high school graduating class

Languages

English
Native/ Bilingual
Spanish
Limited

Affiliations

  • Basketball Trainer
  • Fitness Ambassador
  • Aspiring Published Writer

Certification

  • Food Safety Handling Card, 2024

Timeline

Busser/Barista

Sicilian Butcher
01.2024 - 03.2024

Barista/Barista Trainer/Barista Shift Supervisor

Starbucks
03.2023 - Current

Server/Bartender/To-Go Specialist

Olive Garden Restaurant
03.2022 - 05.2023

FC Associate

Amazon
11.2019 - 12.2019

Bachelor of Arts - English

Arizona State University

Associate of Arts - Psychology

Pima Community College

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Isela Enriquez