Isiah Sanchez
Bullhead City
Summary
Detail-oriented professional with expertise in customer service, teamwork, and OSHA compliance. Proven ability to multitask and ensure quality control while meeting processing targets.
Overview
7
7
years of professional experience
Work History
Processer
Goodwill of Central and Northern Arizona
Bullhead City, AZ
03.2024 - 08.2024
- Processed donations efficiently, ensuring timely sorting and categorization of items.
- Contributed to team goals by meeting daily processing targets consistently and effectively.
- Assisted in inventory management by tracking incoming and outgoing items accurately.
- Operated warehouse equipment safely while adhering to safety protocols and guidelines.
- Collaborated with team members to maintain clean and organized workspaces for optimal productivity.
- Supported customer service efforts by providing information on available merchandise and pricing.
Bowling Attendant/ Driving Range Attendant
Grand Sierra Resort and Casino
Reno, NV
01.2023 - 11.2023
- Operated bowling lanes and equipment to ensure seamless guest experiences.
- Assisted guests with scoring systems, enhancing customer engagement and satisfaction.
- Maintained cleanliness and organization of bowling area, promoting a welcoming environment.
- Monitored equipment for malfunctions, ensuring timely resolutions to minimize downtime.
- Oversaw cash register transactions to ensure accuracy and efficiency., ensuring balanced drawers at shift end.
- Maintained clean and organized checkout area to enhance customer experience.
Server
Sunridge Village Assisted Living & Memory Care
Bullhead City, AZ
01.2022 - 05.2022
- Delivered exceptional dining experiences by providing attentive service to residents and guests.
- Collaborated with kitchen staff to ensure timely meal delivery and food quality standards.
- Assisted in training new servers on standard operating procedures and customer service expectations.
- Maintained cleanliness and organization of dining areas, ensuring a welcoming environment for residents.
- Assisted kitchen staff by ensuring timely availability of clean dishes and utensils.
- Maintained cleanliness and organization of kitchen workspace according to food safety standards.
- Prepared ingredients by chopping, slicing, and measuring for menu items.
Cashier
Dollar General
Maryville, TN
07.2020 - 09.2020
- Processed customer transactions accurately and efficiently using POS systems.
- Handled returns and exchanges while adhering to company policies.
- Assisted customers by answering inquiries and providing product information.
- Collaborated with team members to improve service efficiency during peak hours.
- Trained new staff on cash handling procedures and customer service protocols.
- Monitored inventory levels and communicated restock needs to management.
- Stocked shelves efficiently, ensuring product availability and organization.
- Assisted in inventory management through accurate labeling and categorization of products.
Packaging
Newell Brands
Maryville, TN
05.2020 - 07.2020
- Operated packaging machinery to ensure efficient product assembly and adherence to safety standards.
- Inspected finished products for quality assurance, ensuring compliance with company specifications.
- Collaborated with team members to streamline packaging processes, reducing downtime and improving workflow.
- Trained new employees on proper packaging techniques and equipment usage to enhance team performance.
- Adhered to cleanliness and organization protocols within the packaging area to promote a safe working environment.
- Maintained accurate inventory records, tracking supplies needed for daily production runs.
Team Member
Sonic
Bullhead City, AZ
01.2020 - 05.2020
- Enhanced customer experience by providing prompt service and addressing inquiries effectively.
- Collaborated with team members to ensure timely preparation and delivery of food orders.
- Operated point-of-sale systems to process customer transactions efficiently.
- Maintained cleanliness and organization of workstations to enhance productivity.
- Assisted in training new staff on operational procedures and customer service standards.
- Implemented inventory management practices to reduce waste and streamline supplies.
Stocker
Ross Dress for Less
Bullhead City, AZ
03.2019 - 10.2019
- Maintained cleanliness and safety standards throughout storage areas and sales floor.
- Collaborated with team members to optimize stock placement for improved customer access.
- Monitored product expiration dates, removing outdated items promptly to ensure quality assurance.
- Supported loading and unloading of deliveries, maintaining workflow efficiency during peak hours.
- Participated in regular cycle counts to verify inventory accuracy and minimize discrepancies.
- Adapted quickly to changing stock demands, enhancing overall store operations and service delivery.
Wal-Mart Associate
Walmart
Bullhead City, AZ
08.2018 - 11.2018
- Assisted in managing inventory levels, ensuring stock availability for customer demand.
- Coordinated unloading operations to ensure timely processing of incoming freight.
- Operated forklifts and pallet jacks to transport goods safely within warehouse environment.
- Collaborated with team members to streamline checkout processes, enhancing overall efficiency.
- Addressed customer inquiries and resolved issues promptly, improving satisfaction rates.
- Trained new associates on operational procedures and customer service standards.
Ice Cream Server/Cashier
Avi Resort and Casino
Laughlin, NV
01.2018 - 08.2018
- Provided exceptional customer service in high-volume ice cream shop environment.
- Operated point-of-sale systems for accurate order processing and cash handling.
- Resolved customer complaints effectively, ensuring satisfaction and repeat business opportunities.
- Maintained cleanliness and organization of serving area to ensure compliance with health standards.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Assisted in training new staff on proper serving techniques and customer engagement strategies.
- Monitored inventory levels, communicated needs to management for timely replenishment of supplies.
Education
Mohave High School
Bullhead City, AZ05-2018
Skills
- Data entry experience
- Quality control
- Attention to detail
- Multitasking and organizing
- Safety protocols
- Physical stamina
- Customer service
- Teamwork and collaboration
- Critical thinking
- Employee training
- Strong work ethic
- Positive attitude
Timeline
Processer
Goodwill of Central and Northern Arizona
03.2024 - 08.2024
Bowling Attendant/ Driving Range Attendant
Grand Sierra Resort and Casino
01.2023 - 11.2023
Server
Sunridge Village Assisted Living & Memory Care
01.2022 - 05.2022
Cashier
Dollar General
07.2020 - 09.2020
Packaging
Newell Brands
05.2020 - 07.2020
Team Member
Sonic
01.2020 - 05.2020
Stocker
Ross Dress for Less
03.2019 - 10.2019
Wal-Mart Associate
Walmart
08.2018 - 11.2018
Ice Cream Server/Cashier
Avi Resort and Casino
01.2018 - 08.2018
Mohave High School