Islam Ismayilov

• Led the implementation of ISO 9001 and ISO/IEC 27001 standards, achieving full certification and improving compliance and audit readiness by 100%
• Coordinated the development and deployment of disaster recovery plans and recovery sites, reducing system downtime and improving recovery time objectives (RTO);
• Designed and implemented ITSM processes based on ITIL 4, increasing service efficiency and reducing incident resolution time;
• Directed business process mapping initiatives, defining processes, controls, and workflows, validated documentation and improved process maturity level from 2 to 3
• Established and led SDLC processes, improving delivery timelines and reducing defects;
• Led and monitored the execution of the company’s approved 2025–2027 strategy, ensuring alignment with performance targets.

Conducted, directed, monitored, and controlled company projects against established baselines; prepared status and variance reports; and implemented preventive actions and change requests to ensure project objectives were achieved.

• Main projects:

1. Development and implementation of State Tax Service “VAT Cashback (ƏDVgerial) in retail market”.

2. Developed web portal for operator registration and CRUDE actions related to e-cash registry machines, enhancing user accessibility.

2.1. Prepare module for tax officers for conducting business flow.

2.2.Integrated token certificate generation system to streamline security processes and improve operational efficiency.

3. Prepare web portal for accepting CRS and FATCA reports from financial institutes.

• Prepare module for tax officer for validating this report.
• Prepare module what can encrypt and decrypt CRS reports when exchanged between competent authorities.
• Information system provided to manage all business flow in one system.

As an independent IT audit, it evaluates an organization’s IT systems, controls, and processes to ensure they are secure, reliable, compliant, and aligned with business goals, including risk assessment, control evaluation, security assessment, compliance review, data integrity and reliability, system performance and availability, change management review, audit of IT governance, documentation review, and reporting and recommendations, which involve communicating findings, risks, and control weaknesses, providing actionable recommendations for improvement, and following up on remediation efforts.

• Leading the strategic planning process for the assigned brands based on key consumer insights to enhance current portfolio and improve communication with consumers.
• Developed growth targets, business objectives, and brand strategies aligned with the company's business plan.
• Established strategic and marketing plans.
• Developed pricing strategies and trade spending plans, aligning distribution goals with actionable KPIs to optimize profitability.
• Established price and margin policies.
• Managed product throughout the product lifecycle.
• Defining the product vision.
• Developed a distribution channel.
• Developed corporate and retail sales channels.
• Communicated with vendors and suppliers; planned and placed purchase orders for timely delivery.
• Negotiate prices and terms with suppliers, vendors, or freight forwarders.
• Monitoring suppliers performance to assess ability to meet quality and delivery requirements.
• Oversaw sales operations, focusing on revenue growth through strategic initiatives and performance monitoring.

• Developed and implemented sales and marketing strategy to align with organizational goals.
• Met the sales targets of the organization through effective planning and budgeting.
• Improved client satisfaction by addressing needs and concerns proactively.