Ismet Agayev
Baku
Summary
Organized [Job Title] with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. Dependable automotive professional with expertise in repairing and maintaining diverse vehicle components and systems. Good troubleshooting and planning abilities with superior work ethic. Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Knowledgeable automotive professional with background servicing both foreign and domestic vehicles. Experienced in servicing brakes, exhaust systems and engines for diverse makes and models. Frequently commended for work quality and speed. Driven automotive professional successful at managing parts and replacing components. Good teamwork, communication and problem-solving abilities. Well-versed in engine maintenance, transmission service and body repair. Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations. Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components. ASE Master Certified. Hardworking Mechanic successful at completing inspections, maintenance and repairs on [Type] vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions.
Overview
11
11
years of professional experience
Work History
Car Mechanic
Own Service
01.2014 - Current
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Assisted management in the development of promotional offers or seasonal specials aimed at attracting new business while also retaining existing clientele.
- Delivered reliable maintenance services by routinely inspecting vehicles and addressing any potential issues proactively.
- Reduced turnaround time for repairs by effectively prioritizing tasks and managing workload.
- Demonstrated exceptional attention to detail when performing vehicle inspections, ensuring thorough documentation of findings for effective communication with customers on recommended repairs or maintenance services.
- Coordinated with parts department to determine availability of necessary components.
- Delegated and supervised vehicle bodywork to body team for restoration and remediation.
- Tuned automotive systems and components to optimize functionality and prolong life of each piece.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Investigated customer complaints to identify cause of malfunctions.
- Read and followed technical documentation to complete accurate repairs.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
- Explained estimates and determined repair timelines to manage customer expectations.
- Analyzed vehicle data using advanced diagnostic equipment.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Repaired and replaced worn and damaged components.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Maintained accurate records of time and materials required to perform repairs and service.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Improved overall team performance with ongoing training in new automotive systems and diagnostic tools.
- Collaborated with other technicians to troubleshoot complex vehicle problems, resulting in faster resolution times.
- Exhibited excellent problem-solving skills when faced with unique or challenging vehicle issues, leading to successful resolutions that met customer needs within budget constraints.
- Boosted shop reputation for expertise in specific makes or models, driving increased customer referrals.
- Contributed to a positive workplace culture by actively participating in team meetings and offering constructive feedback on process improvements or new ideas.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed customer orders and warranty services according to manufacturer specifications.
IT Technician
Own Business
06.2016 - 03.2018
- Maintained office PCs, networks and mobile devices.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Patched software and installed new versions to eliminate security problems and protect data.
- Tested new software and hardware prior to deployment.
- Researched and identified solutions to technical problems.
- Diagnosed and troubleshot hardware, software and network issues.
- Collaborated with cross-functional teams to achieve seamless integration of new software applications into existing systems.
- Participated in on-call rotation to ensure 24/7 availability of technical support for mission-critical systems.
- Contributed ideas for process improvement during team meetings, leading to more efficient workflows within the department.
- Developed and documented standard operating procedures for consistent IT service delivery across the organization.
- Streamlined IT support processes, resulting in increased productivity within the department.
- Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
- Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
- Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Monitored systems in operation and quickly troubleshot errors.
Education
No Degree -
Baku Car School
Baku04.2018
Skills
- Engine repair
- Vehicle inspections
- Oil Change Services
- Clutch Replacement
- Fluid Exchanges
- Filter Replacements
- Belt and hose replacement
- Automotive HVAC
- Tire Installation
- Brake System Maintenance
- Automatic Transmission
- Computerized Diagnostics
- Steering systems
- Electrical Systems
- Performance Tuning
- Changing Oil
- Issue Resolution
- Inspecting vehicles
- Brake Systems
- Replacing parts
- Replacing Filters
- Diagnostic abilities
- Installing equipment
- Team Collaboration
- Parts Replacement
- Automotive Engineering
- Electrical experience
- Coolant System Control
- Valid Driver's License
- Vehicle Inspection
Timeline
IT Technician
Own Business
06.2016 - 03.2018
Car Mechanic
Own Service
01.2014 - Current
No Degree -
Baku Car School
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