Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ismet Mansurov

Baku

Summary

Experienced system administrator with several year background in information technology and RHCSA certificate. Expert the field and systems. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Linux System Administrator

Kapital Bank OSJC
06.2024 - Current
  • Perform Linux installations, configurations, upgrades and ongoing maintenance activities, installation of software releases, patches of the operation system and utilities, third‑party products, and open‑source software
  • Perform system administration tasks across of Linux hosts
  • Monitoring, optimizing and managing of Linux OS, system hardware and application performance
  • Backup and recovery of OS and application information

Senior IT Support Engineer

Kapital Bank OSJC
12.2023 - 06.2024
  • Mail configuration in computers and mobile devices
  • IP telephones problems solving
  • Software installation and configuration
  • Printer installation and configuration
  • Token problems solving in computers
  • Users logon on Computers
  • Internet problems in computers
  • Vpn configuration and solving problems

IT Specialist

A2Z Technologies
02.2021 - 12.2023
  • Monitor and respond quickly to incoming requests relate to IT issues shown below via in‑house task‑management system and remote support
  • Solving issues with PC’s, Printers and related equipments (monitor, keyboard, mouse, hard drive)
  • Testing hardware using testing tools
  • Solving network connection issues
  • Backup and recovering files and software
  • Installing, configuring, and upgrading PC software
  • Configuring Access points
  • Configuring IP telephones and solving related problems
  • Solving problems with mail servers(exhange and yandex)
  • Creating email accounts and password resetting

IT Specialist Intern

ATL Tech
09.2020 - 12.2020
  • Provided technical support for users experiencing hardware or software issues.
  • Conducted regular maintenance checks on computers, servers, and other IT equipment.
  • Installed operating systems, applications, patches, updates. as needed.

Customer Support Specialist

Arkoz Gazakh Cement Plant LLC
08.2018 - 09.2020
  • Process incoming inquiries into the company sales system.
  • Provides technical/service support to account management, branch management, and internal and external customers.
  • Responded to customer emails and phone calls promptly, courteously, and professionally.
  • Created detailed reports on customer feedback for management review.
  • Recorded all customer interactions into the database system accurately and completely.
  • Researched customer inquiries using available resources such as FAQs and online forums.

Education

High School Diploma -

Azerbaijan Technical University
Baku,Azerbaijan
01-2018

Skills

  • Linux Skills
  • File management
  • Working with text files
  • User and group management
  • Permissions management
  • Configuring networking
  • Managing processes
  • Scheduling tasks
  • Configuring logging
  • Managing storage
  • Managing advanced storage
  • Managing the boot procedure
  • Troubleshooting the boot procedure
  • Configuring ssh
  • Managing selinux
  • Configuring a firewall
  • Access network storage
  • Configuring time services
  • Managing container
  • Asterisk server
  • Repo server
  • Freeipa server
  • Ansible
  • Apache tomcat
  • Mysql
  • Dns
  • Bash scripting
  • Technical Skills
  • Ip
  • Dhcp
  • Subnet
  • Mask
  • Tcp
  • Udp
  • Trunk
  • Vlan(data,voice)
  • Acronis software
  • Raid technologies
  • Server storage knowledge
  • Windows 10/11
  • Windows Skills
  • GPO
  • File Server
  • Print Server
  • Active Directory
  • DHCP Server

Certification

  • RHCSA (ID:220084628)
  • Civil service certificate BB3

Languages

Azerbaijani
First Language
English
Upper Intermediate (B2)
B2

Timeline

Linux System Administrator

Kapital Bank OSJC
06.2024 - Current

Senior IT Support Engineer

Kapital Bank OSJC
12.2023 - 06.2024

IT Specialist

A2Z Technologies
02.2021 - 12.2023

IT Specialist Intern

ATL Tech
09.2020 - 12.2020

Customer Support Specialist

Arkoz Gazakh Cement Plant LLC
08.2018 - 09.2020

High School Diploma -

Azerbaijan Technical University

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Ismet Mansurov