Summary
Overview
Work History
Education
Skills
Timeline
Generic

Israel Cano

Buckeye

Summary

Accomplished General Manager at Tacos Barbon, adept in operations management and leadership, significantly enhancing team efficiency and client satisfaction. Expert in strategic planning and problem resolution, driving business growth and profitability. Excelled in staff training and development, fostering a collaborative environment and achieving notable employee loyalty.

Overview

8
8
years of professional experience

Work History

General Manager

Tacos Barbon
11.2021 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • .

Account Supervisor

Chase
02.2019 - 11.2021
  • Resolved conflicts between clients and internal teams, fostering a positive working environment focused on collaboration.
  • Coordinated with creative teams to develop innovative advertising campaigns that exceeded client expectations.
  • Collaborated and partnered with creative teams and strategists to lead team to greatness on every at-bat with thinking and creative work constantly exceeding client expectations.
  • Tracked expenses with Software spreadsheets and reported on client budgets.
  • Managed high-priority accounts with exceptional attention-to-detail and commitment to achieving desired outcomes.
  • Provided strategic recommendations and managed agency resources to fulfill client's marketing needs.

Assistant Manager

IHOP
11.2016 - 02.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

Hope High School
Avondale, AZ

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Training and development
  • Staff training
  • Verbal and written communication
  • Staff training and development

Timeline

General Manager

Tacos Barbon
11.2021 - Current

Account Supervisor

Chase
02.2019 - 11.2021

Assistant Manager

IHOP
11.2016 - 02.2019

High School Diploma -

Hope High School

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Israel Cano