ISRAEL McCALL
Summary
Aspiring SOC Analyst with a strong passion for cybersecurity, continuous learning, and problem solving. Self-taught and actively developing technical skills through platforms such as TryHackMe and Hack The Box, with a growing focus on threat detection, analysis, and incident response.
Brings proven leadership experience from managing teams of 25–50 subcontractors across multiple large-scale projects, ensuring precision, communication, and accountability. Recognized for strong business acumen and the ability to build and maintain productive relationships across teams and departments.
Excellent communicator, skilled at translating complex technical concepts into clear, actionable insights for diverse audiences. Highly adaptable, resourceful, and committed to leveraging both technical curiosity and interpersonal strengths to support Insight’s mission of delivering secure and innovative technology solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Business Analyst / Project Coordinator
ERCON Inc.
01.2016 - Current
- Supported security and IT project deliverables by gathering requirements, monitoring progress, and documenting workflows.
- Tracked and organized vulnerability remediation efforts using dashboards and structured reporting practices.
- Collaborated with engineers, vendors, and leadership to improve communication and ensure alignment on security tasks.
- Produced system and process documentation that improved clarity and consistency across teams.
Client Success Analyst
Yelp
01.2021 - 01.2023
- Monitored operational dashboards to detect anomalies and escalated potential issues.
- Documented findings and created internal knowledge resources to support response workflows.
- Strengthened client trust through clear, timely communication and accurate issue tracking.
Help Desk / Data Analyst
ADP
01.2013 - 01.2016
- Responded to IT support issues and escalated potential security or access risks.
- Logged and categorized incidents in ServiceNow to support analysis and reporting.
Patient Care Technician
Conway Medical Center
01.2009 - 01.2013
- Maintained strict HIPAA compliance and safeguarded sensitive information.
Education
BBA - Course Work To BBA
South University
Skills
- Systems: Windows, Linux (Ubuntu), AWS (IAM, CloudTrail, VPC), Active Directory
- Security Monitoring: Microsoft Sentinel, Splunk, Qualys VMDR
- Incident Response: Log analysis, alert triage, escalation procedures, documentation
- Scripting: Python (beginner), Bash, PowerShell (beginner)
- Compliance: HIPAA, CIS Benchmarks
- Tools: ServiceNow, Jira, Git/GitLab, Confluence, Microsoft 365, Google Workspace
- Concepts: Threat detection, vulnerability workflows, remediation tracking, encryption basics, PKI fundamentals
Certification
- CompTIA Security+ — Expected January 2026
- Qualys VMDR Certified
- SOC Analyst Bootcamp Certificate (2025)
- HIPAA Training Certificate
Timeline
Client Success Analyst
Yelp
01.2021 - 01.2023
Business Analyst / Project Coordinator
ERCON Inc.
01.2016 - Current
Help Desk / Data Analyst
ADP
01.2013 - 01.2016
Patient Care Technician
Conway Medical Center
01.2009 - 01.2013
BBA - Course Work To BBA
South University