Itxel Machado Herrera
Tucson
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Arizona Arthritis & Rheumatology Associates
Tucson, AZ
12.2023 - Current
- Assisted in patient intake, collecting medical histories and vital signs efficiently.
- Managed appointment scheduling, ensuring optimal patient flow and reducing wait times.
- Supported physicians during examinations, facilitating smooth interactions and accurate documentation.
- Maintained electronic health records, ensuring data accuracy and compliance with privacy regulations.
- Educated patients on treatment plans and medication usage to enhance understanding and adherence.
- Conducted routine lab tests and prepared specimens for analysis, ensuring adherence to protocols.
- Implemented organizational improvements in office procedures, enhancing overall operational efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Medical Coordinator
Southwest Key Program
Tucson, AZ
01.2022 - 12.2023
- Coordinated medical appointments and services for clients in compliance with organizational protocols.
- Managed patient records using electronic health record systems to ensure data accuracy and accessibility.
- Developed and implemented streamlined processes to improve communication among healthcare providers and clients.
- Conducted training sessions for staff on medical procedures, policies, and client confidentiality standards.
- Collaborated with multidisciplinary teams to create individualized care plans addressing client needs effectively.
- Monitored compliance with healthcare regulations, ensuring timely updates to policies and procedures as needed.
- Developed education materials for patients on various health topics to improve their overall understanding of conditions or treatments involved in their care plan.
Medical Assistant
West Horizon Medical Center
Tucson, AZ
07.2019 - 12.2021
- Collaborated with healthcare team to streamline communication and improve patient care processes.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient spirometry, INR, injections/immunizations, wound care, ABI, and EKG.
Education
Medical Assistant - Medical
Pima Medical Institute
Tucson, AZ06-2019
Skills
- HIPAA compliance
- Office Management Development
- Phlebotomy
- Procedure assistance
- Fluent in english and spanish
- CPR
- Immunization administration
- Professionalism and ethics
- Appointment setting
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
Certification
- CMA - Certified Medical Assistant
- RMA - Registered Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Arizona Arthritis & Rheumatology Associates
12.2023 - Current
Medical Coordinator
Southwest Key Program
01.2022 - 12.2023
Medical Assistant
West Horizon Medical Center
07.2019 - 12.2021
Medical Assistant - Medical
Pima Medical Institute