Itzel Cota

Compassionate and dependable communication graduate with a proven track record of supporting children and fostering positive relationships in team-based environments. Bilingual in English and Spanish, offering a strong foundation in patience, organization, and clear communication to effectively address students' academic, social, and emotional needs. Experienced in leading barista teams, ensuring high-quality service while maintaining operational efficiency, with expertise in beverage preparation, customer service, and inventory management. Recognized for promoting team collaboration, adapting to dynamic situations, and consistently achieving results through effective staff training and schedule management.

• Won Capstone in 2022.
• Promoted to Trainer after 3 months.
• Used Microsoft Excel to develop inventory tracking spreadsheets.