Monica Cedillo Pozos
Northern Arizona Orthopaedics
Flagstaff,AZ
1
Language
1
Certification
9
years of professional experience
Certified Medical Assistant with experience in patient rooming, vital signs, EHR documentation, and wound care. Known for HIPAA compliance, attention to detail, and efficient patient flow in fast-paced clinical settings.
Work History
Certified Medical Assistant
2 Years- Conducted patient rooming, obtained vital signs, and prepared charts for provider visits.
- Documented clinical information in EHR systems with accuracy and confidentiality.
- Collected specimens and prepared samples for laboratory processing.
- Assisted with medication refills, phone triage, and patient messaging.
- Maintained exam rooms, stocked supplies, and followed infection-control procedures.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Post Operative Care such as Suture and Staple Removals, Wound check and Dressing Changes.
Certified Medical Assistant
1 Year 3 Months- Performed patient rooming, vital collection, and chief-complaint intake for efficient clinical workflow.
- Administered injections, immunizations, and point-of-care tests following provider orders and protocol.
- Documented encounters in electronic health records with accurate medication, allergy, and history updates.
- Coordinated referrals, follow-up appointments, and patient instructions to support continuity of care.
- Supported phone triage, refill requests, and message routing for timely patient communication.
- Prepared exam rooms, sterilized instruments, and maintained supplies to promote safe patient care.
- Assisted providers with procedures, specimen collection, and in-office testing with strong attention to detail.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Crew Member
4 Years 8 Months- Delivered fast, accurate customer service at counter, drive-thru, and mobile order stations.
- Operated point-of-sale systems to process orders, payments, and order modifications efficiently.
- Prepared menu items following food safety, quality, and portioning standards.
- Maintained clean workstations, dining areas, and equipment to support sanitation standards.
- Replenished inventory and stocked supplies to keep service areas ready for peak volume.
- Trained new crew members on guest service, kitchen procedures, and cleanliness expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
Volunteer
4 Months- Sanitized exam rooms, kennels, and equipment to maintain safe clinical environment
- Sanitized exam rooms, kennels, and equipment to maintain a safe clinical environment
- Fed, watered, and monitored hospitalized pets for comfort and recovery support
- Restocked supplies and organized treatment areas to support smooth daily operations
Education
High School Diploma
- 3.5 GPA
Skills
Clinical documentation
Electronic health records
Sample handling
Patient care
Vital sign monitoring
Infection control procedures
Patient scheduling
Injections administration
Medical terminology
Wound care
Supply chain coordination
Time management
Attention to detail
Multitasking and organization
Basic life support
Certification
- CMA - Certified Medical Assistant
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Northern Arizona Orthopaedics
11.2024 - CurrentRead More
Certified Medical Assistant
North Country HealthCare
01.2023 - 04.2024Read More
Volunteer
Canyon Pet Hospital
01.2018 - 05.2018Read More
Crew Member
McDonald's
07.2017 - 03.2022Read More
Flagstaff Highschool
High School Diploma
Read More