Ivan Berthely
Chandler
Summary
Dynamic business leader with a proven track record at The Beaver Quality Landscaping, excelling in customer relations and operations management. Successfully enhanced client satisfaction through exceptional service and efficient processes, while effectively managing finances and negotiating contracts. Skilled in team oversight and employee development, fostering a high-performing workforce dedicated to achieving business goals.
Overview
19
19
years of professional experience
Work History
Dueño
The Beaver Quality Landscaping
08.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Pintor De Aviones
Associated Painters
08.2006 - 03.2008
- Painted surfaces using brushes, spray guns, and paint rollers.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape, and other materials.
- Maintained a clean and organized workspace, minimizing disruptions for clients during projects.
- Prepared surfaces for painting by cleaning, sanding, and repairing defects to ensure smooth results.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Worked holidays and weekends depending on shifting needs of project.
- Protected surfaces from damage and spills by using drop cloths prior to and during painting.
Education
SPA
MexicoSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Project management
- Operations management
- Business management
- Business planning
- Project estimating
- Staff management
- Team oversight
- Staff hiring
- Negotiation
- Employee development
- Contract management
Languages
Espanol
Elementary
Timeline
Dueño
The Beaver Quality Landscaping
08.2015 - Current
Pintor De Aviones
Associated Painters
08.2006 - 03.2008
SPA
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