Ivan Evans
Lake Havasu City
Summary
Professional administrative specialist prepared for role requiring exceptional organizational and interpersonal skills. Background includes managing high-traffic reception areas, coordinating schedules, and providing top-notch customer service. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Chef
Mario's Italian Restaurant
05.2025 - Current
- Prepared and presented authentic Italian dishes, ensuring high culinary standards and quality control.
- Managed kitchen operations, coordinating with staff to maintain efficient workflow during peak hours.
- Implemented food safety protocols, minimizing risks and ensuring compliance with health regulations.
- Enhanced kitchen efficiency by streamlining cooking processes and optimizing workstation organization.
Cashier/Stocker/Customer Service
London Bridge Market
12.2021 - 03.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Maintained detailed records of customer interactions, ensuring effective follow-up and service continuity.
- Trained new staff on company policies, procedures, and effective communication techniques for optimal performance.
- Implemented strategies for handling difficult customer situations, resulting in improved resolution rates.
Manager in Training
Burger King
01.2019 - 02.2020
- Assisted team in daily operations, learning key processes and procedures.
- Supported staff training initiatives to enhance operational efficiency.
- Collaborated with management to address customer service challenges effectively.
- Implemented inventory tracking systems to improve accuracy and reduce discrepancies.
Education
High school -
EVIT - Tempe High School
Tempe, AZ05.2020
Skills
- Inventory stocking
- Customer service (6 years)
- Fundamental mathematics
- Sales (4 years)
- Leadership (1 year)
- English (10 years)
- Communication skills
- Attention to detail
- Time management
- Telephone etiquette
- Problem-solving skills
Certification
Driver's License
Timeline
Chef
Mario's Italian Restaurant
05.2025 - Current
Cashier/Stocker/Customer Service
London Bridge Market
12.2021 - 03.2025
Manager in Training
Burger King
01.2019 - 02.2020
High school -
EVIT - Tempe High School
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