IVON MEDINA
Bellemont
Summary
Quality control professional with robust background in ensuring product integrity and compliance. Skilled in analytical testing, process optimization, and documentation. Strong focus on team collaboration and adaptability to changing needs. Reliable and driven to achieve consistent, high-quality results. Proficient in identifying defects, maintaining safety standards, and utilizing quality management systems.
Dynamic professional with proven expertise in Reservation Management and a notable ability to work well with others. At Travelodge, led teams to exceed guest satisfaction targets through exceptional service and efficient operations. Adept at Quality Inspection, showcasing a meticulous attention to detail and adaptability. Continuously seeks to leverage skills in policy collaboration and guest accommodations to drive success.
Overview
12
12
years of professional experience
Work History
Quality Control Technician
Joy Baking Group
09.2024 - Current
- Conducted thorough inspections to ensure compliance with quality standards and specifications.
- Collaborated with production teams to identify and address quality issues in real-time.
- Performed routine maintenance and calibration on testing equipment.
- Enhanced customer satisfaction by identifying and rectifying defects before products reached market.
- Supporting Production Assistant with Line Jams Up
- Improved communication between departments by acting as a liaison between production and engineering teams on quality matters.
- Reduced customer complaints by proactively addressing potential issues before products left the facility.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Developed and implemented quality control protocols to enhance product consistency and reliability.
PACKER
JOY BAKING GROUP
10.2023 - Current
- Pick up cones and place them on the line
- Check cons for imperfections
- Keep work space clean
- Wear proper PPE
- Collaborated with colleagues to complete daily packing goals
- Able to run Level 2 line and Level 3
- Set up station and gathering packing materials
- Operated packaging machinery to efficiently package baked goods for shipment.
- Maintained cleanliness and organization of packing area to ensure compliance with safety standards.
- Collaborated with team members to streamline packaging processes and reduce downtime.
MANAGER
TRAVELODGE
11.2022 - 09.2023
- Manage Hotel
- Created innovative strategies for increasing customer satisfaction and loyalty, highlighting an ability to think outside the box.
- Analyzed and resolved quality and customer service issues, recommending system improvements.
- Collaborated with staff to develop and carry out processes.
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
FRONT DESK AGENT
DAYS INN
01.2014 - 04.2022
- Greeted, registered, and assigned rooms to guests of the hotel.
SERVER
RODS STEAK HOUSE
07.2021 - 01.2022
- Ensure customers' satisfaction and take quick action to resolve any problems.
Education
High School -
WILLIAMS HIGH SCHOOL
05.2013
Skills
- Reservation Management
- Policy and Collaboration
- Works well with others
- Basic knowledge in Microsoft software (Word, Excel)
- Quality Inspection
- Flexible and Adaptable
- Guest Accommodations
- Responsible and Open-minded, always eager to learn
- Able to follow instructions or task assigned or self-driven
- Efficient Packing
- Attention to Detail
- Product inspection
- Visual inspection
- Equipment calibration
- Inspections and reviews
Languages
English
Native or Bilingual
Timeline
Quality Control Technician
Joy Baking Group
09.2024 - Current
PACKER
JOY BAKING GROUP
10.2023 - Current
MANAGER
TRAVELODGE
11.2022 - 09.2023
SERVER
RODS STEAK HOUSE
07.2021 - 01.2022
FRONT DESK AGENT
DAYS INN
01.2014 - 04.2022
High School -
WILLIAMS HIGH SCHOOL