Jace Pitzen
Phoenix
Summary
Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
FOOTWEAR ASSOCIATE
Academy Sports and Outdoors
11.2022 - Current
- Created an inviting atmosphere for shoppers through visual merchandising strategies
- Provided support during peak business hours by proactively engaging customers in the store
- Organized and maintained store displays to ensure neatness and accessibility of merchandise
- Maintained a positive attitude when interacting with customers or colleagues
- Demonstrated excellent customer service by greeting customers, answering questions, and providing product knowledge
- Efficiently handled customer complaints and communicated resolutions effectively
Associate
Walmart
09.2024 - 12.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Built bicycles above the standard.
Assistant Store Manager
Lids Hat World
02.2024 - 07.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Ran embroidery machine to make custom hats.
- Steamed and cleaned customer hats to match their style.
- Acted as interim manager well looking for a new manager .
LABORER
Distler Irrigation and Lighting
05.2023 - 08.2023
- Assisted with demolition of existing structures and infrastructure
- Unloaded equipment from trucks and transported materials to various site locations
- Worked collaboratively in diverse environment with various employees
- Installed piping, ductwork, and other building systems
- Monitored inventory levels of supplies and requested new orders when necessary
- Transported materials to work sites using flatbed trucks or trailers
- Performed manual labor tasks such as digging ditches, lifting objects and shoveling materials
BUSSER
Meadow Lake Acres Country Club
09.2021 - 08.2022
- Assisted waitstaff by bringing out food and dessert plates
- Unloaded and stocked glassware, plates, and utensils
- Removed plates and glasses from tables after meals
- Assisted in setting up and clearing tables quickly and efficiently
- Demonstrated excellent customer service skills by addressing customers' needs promptly
- Regularly checked restrooms for cleanliness throughout shift
- Provided appropriate seating and silverware for families with young children
- Helped to set up large parties and special events
- Provided assistance to servers as needed during busy periods of operation
- Brought out complimentary food and drink items before meals
- Swept and mopped dining areas after closing
PRETZEL MAKER
Auntie Annes
05.2021 - 08.2021
- Utilized excellent time management skills to prioritize tasks and meet deadlines
- Efficiently handled large orders while maintaining accuracy in order fulfillment processes
- Communicated effectively with co-workers to coordinate efficient workflow
- Trained new employees in the proper procedures for making pretzels
- Provided customer service by answering questions related to product ingredients or preparation methods
- Maintained cleanliness of work area to ensure food safety regulations were followed
Education
BACHELOR OF SCIENCE (B.S.) - CRIMINOLOGY
Missouri State University
Springfield, MO05.2026
Skills
- POS Inventory System Operation
- Fitting Skills
- Display Building
- Customer Accounts Management
- Fashion trend awareness
- Effective communication
- Basic computer literacy
- Cash handling accuracy
- Inventory control
- Product knowledge expertise
Timeline
Associate
Walmart
09.2024 - 12.2024
Assistant Store Manager
Lids Hat World
02.2024 - 07.2024
LABORER
Distler Irrigation and Lighting
05.2023 - 08.2023
FOOTWEAR ASSOCIATE
Academy Sports and Outdoors
11.2022 - Current
BUSSER
Meadow Lake Acres Country Club
09.2021 - 08.2022
PRETZEL MAKER
Auntie Annes
05.2021 - 08.2021
BACHELOR OF SCIENCE (B.S.) - CRIMINOLOGY
Missouri State University
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