Jacen Duran

• Promoted good sportsmanship among players.
• Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
• Navigated difficult situations using effective communication and explanation of game rules.
• Kept track of time and scores during games
• Enforced rules and regulations during games to facilitate safe and fair play.
• Coordinated with other referees to execute smooth and consistent games.

Customer Service and Sales:

• Assist customers: Help customers with store and U-Haul products and services, both inside and outside the dealership.
• Manage rentals and inventory: Use smartphone-based U-Scan technology to manage rentals and inventory.
• Provide information: Answer customer questions about store and U-Haul products, services, and rental procedures.
• Process reservations: Facilitate a seamless reservation process for customers.
• Handle customer inquiries: Address customer concerns and issues in a professional and timely manner.
• Promote U-Haul: Actively promote the store U-Haul brand and its services on social media.

Equipment Management:

• Maintain equipment: Clean and inspect equipment on the lot, including checking fluid levels.
• Move and hook up equipment: Move and hook up U-Haul trucks and trailers.
• Ensure equipment availability: Ensure that U-Haul equipment is readily available for rentals.
• Operate service rig: Operate the service rig when properly equipped for distribution of trailers, towing equipment, and arrange for recovery of lost, stolen, or abandoned U-Haul equipment.
• Audit rental records and contracts: Audit rental records and contracts.