Summary
Overview
Work History
Education
Skills
Timeline
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Jack Alan Giffen

Phoenix

Summary

Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills. Alongside that

demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

5
5
years of professional experience

Work History

Lead Sales Associate

Dunn Edwards Paints
10.2023 - Current
  • Working at Dunn Edwards has offers an exciting opportunity to be apart of a leading company in the paint and coatings industry. With a long-standing commitment to quality, innovation and sustainability, Dunn-Edwards fosters a dynamic and collaborative work environment.
  • Welcomed customers and provided the utmost customer service.
  • Maintained up-to-date knowledge of store merchandising and polices.
  • Assisted customers with paint selections and best suited products.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Increased sales within store needs and met goals for sales.
  • Housekeeping all sections of stores including floors, windows and warehouse.
  • Made connections with local contractors and built business assets.

Server

Vargas Cut & Catch
02.2022 - 09.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.

Team Lead Sales Associate

Spencers
02.2020 - 09.2020
  • Spencers had the ability to provide me with very valuable insights into customer service
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Suggested ideas for improving store operations and increasing profits.
  • Described merchandise and explained use, operation and care.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales area well stocked, organized and current.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Achieved or exceeded company-defined sales quotas.

Education

Highschool Diploma -

Paradise Valley Highschool

Skills

  • Customers Needs Assessment
  • Product Knowledge
  • Verbal and written communication
  • Sales promotions
  • Staff training and development
  • Teamwork and Collaboration
  • Flexible schedule
  • Client Account management
  • Inventory control
  • Visual displays and presentations
  • Daily specials memorization
  • Team member support
  • Table resetting
  • Order management
  • Item promotion

Timeline

Lead Sales Associate

Dunn Edwards Paints
10.2023 - Current

Server

Vargas Cut & Catch
02.2022 - 09.2023

Team Lead Sales Associate

Spencers
02.2020 - 09.2020

Highschool Diploma -

Paradise Valley Highschool

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Jack Alan Giffen