A motivated professional with 10+ years in the field. Looking to leverage experience and knowledge in the sales field, by building trust and rapport with the customer.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Facilities Manager
Sabino Recovery
07.2022 - 11.2024
Responded to building emergencies and managed repairs.
Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Department Sales Floor Supervisor
Lowes Home Improvment
06.2018 - 06.2022
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Created employee schedules to align coverage with forecasted demands.
Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Trained new employees on overall company and department-specific policies and procedures.
Handled cash register, returns and refunds.
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Assigned tasks and established work schedules to staff to cover operational needs.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Trained newly hired sales team in upselling techniques.
Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Department Supervisor With Keys
Home Depot
09.2013 - 06.2018
Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Created employee schedules to align coverage with forecasted demands.
Trained new employees on overall company and department-specific policies and procedures.
Handled cash register, returns and refunds.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Trained team members in successful strategies to meet operational and sales targets.
Completed store opening and closing procedures.
Counted out cash drawers and balanced totals.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
Handyman
Self Employed
06.2009 - 09.2013
Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
Managed available parts, tools and materials inventory to maintain prompt response capability.
Performed minor wall repair, installed drywall and applied wallpaper.
Reviewed technical documentation to complete equipment maintenance and repair.
Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains and maintaining gutters.
Removed and repaired carpet and wood flooring.
Asset Protection Specialist
Bashas'
03.2003 - 09.2009
Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
Controlled reduction of loss inventory by protecting company assets.
Demonstrated industry-standard interrogation skills, conducted interviews and collected evidence and documentation for internal investigations.
Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
Led physical security and safety culture through training and by promoting safe and secure standards.
Education
High School Diploma -
Cholla High School
Tucson, AZ
06-1987
Skills
Facility Operations
Facility Safety Management
Health and Safety Compliance
Equipment Maintenance and Installation
Performance Assessment
Meeting Support
Job Assignments
Employee Supervision
Team Meetings
Building Upkeep
Certification
Level One Fingerprint Clearance Card.
Timeline
Facilities Manager
Sabino Recovery
07.2022 - 11.2024
Department Sales Floor Supervisor
Lowes Home Improvment
06.2018 - 06.2022
Department Supervisor With Keys
Home Depot
09.2013 - 06.2018
Handyman
Self Employed
06.2009 - 09.2013
Asset Protection Specialist
Bashas'
03.2003 - 09.2009
Level One Fingerprint Clearance Card.
High School Diploma -
Cholla High School
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