Jack Lynch
Phoenix
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender/Server
Uchi
10.2024 - Current
- Demonstrated high-quality service through menu knowledge, food preparation techniques, and attentiveness toward guest allergy restrictions in a fast-paced setting.
- Consistently demonstrated ability to manage multiple tables ensuring a pleasurable dining experience for all guests.
- Handled guest complaints with professionalism and empathy for guest dining experience.
- Assisted guests in navigating beverage menus through extensive knowledge of cocktails, spirits, wine, and sake.
- Certified Hai Hospitality trainer, assisting in the onboarding process of new employees aiding the development of Uchi Scottsdale serving staff.
- Helped new employees develop knowledge by teaching key details of Uchi food menu, sauce lists, allergies, and history as a sauce trainer.
- Maintained exceptional menu knowledge standard through communication, testing, and continued independent learning.
- Utilized team members to construct outstanding dining experiences, communicating needs of guests and assisting other staff whenever possible in the process.
- Knowledge in Cocktails, Beverage Preparation, and healthy food handling practices.
- Ensured bar is prepared for service and any changes are effectively communicated to staff.
- Served high customer volumes during special events, nights, and weekends across peak and off seasons.
Sous Chef
Shimogamo
04.2024 - 10.2024
- Trained and learned from Michelin rated Chef Yukimasa Sugiyama and Daisuke Itadaki.
- Learned traditional Yakitori and Robata
- Experienced in helping create Omakases and Tasting Menus
- Focused on detail oriented projects
- Maintain a clean and cohesive working environment
- Managing closing duties in the kitchen
- Handled ordering and receiving of Produce, Meat, and Seafood
Lead Line Cook
Nobu Restaurants
02.2022 - 06.2024
- Trained on all line stations as well as all prep for the kitchen.
- Able to teach and lead others
- Ability to maintain a clean working environment
- Very flexible and calm under pressure
- Maintaining clean and organized walk-in
- Experienced in processing fish, poultry, beef, and lamb
- Reliable and dependable
- Worked Robata Grill Taste of Nobu Robata Grill entertaining and serving guests.
Assistant General Manager
Dairy Queen
06.2018 - 09.2020
- Hired and trained 70+ new employees for two Dairy Queen franchises.
- Managed ordering, receiving, inventory, and, scheduling.
- Supported local schools and government by providing services and catering for various events.
- Responsible for local outreach and networking in community.
- Aided in the development and implementation of marketing strategies designed to expand restaurants.
- Corporate certified manager implementing safe practices, maximizing employee efficiency, and guest satisfaction.
- Optimized restaurant COGS and Par systems
- Developed relationships with owner-operators across the state to expand knowledge and enhance operating procedures.
Education
Trade school - Culinary Arts
Arizona Culinary Institute
Scottsdale, AZ08.2022
High School Diploma -
University of Alabama
Tuscaloosa, AL03-2018
High School Diploma - undefined
Enterprise High School
Enterprise, AL05.2016
Skills
- Motivated
- Hard working
- Fast learner
- Accurate
- Efficient
- Team player
- Excellent communicator
- Highly reliable
- Strong multitasking
Certification
- Food Handler Certification
- ServeSafe Management
- Arizona Title IV Certification
Timeline
Bartender/Server
Uchi
10.2024 - Current
Sous Chef
Shimogamo
04.2024 - 10.2024
Lead Line Cook
Nobu Restaurants
02.2022 - 06.2024
Assistant General Manager
Dairy Queen
06.2018 - 09.2020
High School Diploma - undefined
Enterprise High School
Trade school - Culinary Arts
Arizona Culinary Institute
High School Diploma -
University of Alabama
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