Jack Wyant
Glendale
Summary
Dedicated worker pursuing a full-time entry-level groundman position to demonstrate dependability, accuracy, and attention to detail. Recognized as a collaborative team member with a positive demeanor and steadfast commitment to the organization. Motivated to enhance skills and expertise for advancement. Under review for acceptance into the Local 769 substation apprenticeship program. I have passed both the aptitude test and interview as of May 31, 2025.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Technician
Village Enterprises, Inc
05.2023 - Current
- Inspected equipment to diagnose operational issues.
- Examined electrical units for loose connections and broken insulation.
- Repaired or replaced wiring, equipment and fixtures using hand tools and power tools.
- Installed irrigation systems for all types of customers, both residential, and commercial.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
Retail Service Specialist
O'Reilly Auto Parts
04.2022 - 05.2023
- Lead store team members in providing excellent customer service to retail and professional customers.
- Supervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…)
- Ensure all buy online/ship to store, hub and store to store transfers, and DC add orders are processed in a timely manner and customers are contacted upon shipment arrivals as needed.
- Ensure special orders and outside purchases are handled efficiently and according to procedure, utilizing electronic outside purchase order ledger.
- Ensure team members are adhering to the posted work schedule, changes/deviations are being approved by a member of management, and team members are clocking in/out according to company policy.
- Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in secure designated area.
Customer Service Associate
Victory Lane Sports Park
09.2019 - 06.2022
- Count cash
- Check customers for items not allowed in the park
- Direct customers to the correct locations
- Assist in snack bar
- Handle customer complaints and direct to managers as needed
- Operate cash register
- Set up and take down fields
Education
High school diploma - General Studies
Deer Valley High School
Glendale, AZ05.2021
Skills
- Basic electrical, plumbing and irrigation skills
- Hand and power tool use
- Troubleshooting basic electrical issues
- Strong teamwork and communication skills
- Ability to work independently and under supervision
- Attention to detail and safety consciousness
- Client relationship management
Certification
Driver's License
Timeline
Service Technician
Village Enterprises, Inc
05.2023 - Current
Retail Service Specialist
O'Reilly Auto Parts
04.2022 - 05.2023
Customer Service Associate
Victory Lane Sports Park
09.2019 - 06.2022
High school diploma - General Studies
Deer Valley High School
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